Recent Discussions
From Draft to Decision: How to Integrate Copilot Studio Agents with Power Automate
Artificial intelligence is changing the way businesses communicate. Today, AI assistants can understand requests, generate content, summarize information, and help employees complete tasks faster. However, when it comes to sending emails, many organizations still need an important layer of control: approval. https://dellenny.com/from-draft-to-decision-how-to-integrate-copilot-studio-agents-with-power-automate-for-smart-email-approval-workflows/Two Microsoft 365 Copilot Changes That Just Make Sense
Two recent changes to the Microsoft 365 Copilot Chat app have made the app easier to use. Interaction persistence is better, meaning that chat threads are always created and available to go back to if necessary, and Copilot memory is managed more easily. Copilot memory is an intensely personal capability. If you spend the time to figure out the instructions that Copilot should always remember, the quality of Copilot responses will be much better. https://office365itpros.com/2026/06/29/copilot-memory-updates/
Copilot agent sending emails to incomplete tasks
Hi Folks, I am new to this forum but want to share an interesting thing which I did with my first copilot agent. I have built an agent which can read incomplete number of "time-reported hours" from timesheet report and send individual emails to all those with "missing hours" in the body of email. This acts as a reminder for all the folks who missed filling their timesheets. The agent has worked well so far.
co-pilot and other AI platforms are horrible
I spent more than three hours trying to solve a problem sharing calendars. Co-pilot spun me around in circles. I understand that Microsoft fired many programmers and depend more on co-pilot. This is a huge mistake. after all of the hours, I gave up and now I will have to pay a human to solve my computer problem. I sincerely hope that someone in Microsoft, who has a connection to decision making, will read this a take it seriously. I have used Microsoft hardware and software for more than 40 years, all the way back to Anytime, Anywhere Learning as a trainer and presenter. Could a human who is not interested in corporate profit pay attention to this huge problem.
Can I set up an automated employee recognition system with copilot?
My manager asked me to look into whether Copilot can help us build some kind of employee recognition program inside Teams. It could include anniversary and birthday recognitions, or even recognitions sent based on achievements and milestones? Can I connect it with Praise? Or set up automations with power automate? Am I overengineering something I can pawn of to something third party?
Where does Copilot actually fit in your Excel workflow?
I’ve been experimenting with Microsoft 365 Copilot for some of my Excel-related work, especially for quick analysis, formula generation, and summarizing data. Right now, I’m mainly using it for first-pass exploration (like generating formulas or getting quick insights), and then switching to native Excel features like PivotTables, Power Query, or structured formulas when I need more accuracy or repeatability. What I’m struggling with is knowing when it actually makes sense to use Copilot vs just sticking with Excel’s built-in tools. In your experience, where does Copilot genuinely add value in a production workflow, and where does it still fall short compared to traditional Excel tools? Are there other ways you’re using it that I might be missing?
Copilot in Excel - Web vs Desktop
Hello Community! Over the past few months, I've noticed that when using Copilot in Excel, the newest features appear in Excel on Web for weeks or months (also PowerPoint, and possibly Word and other M365 Applications) before appearing in Excel on Desktop App. Right now, this is occurring with Plan mode appearing in Excel Web although not Excel Desktop. Does anyone know why this occurs?Agent Optimizer in Foundry Agent Service: Building Smarter and More Efficient AI Agents
Artificial intelligence is moving beyond simple question-and-answer systems. Today, AI agents are becoming powerful digital assistants capable of understanding goals, making decisions, using tools, and completing complex workflows. However, building an AI agent is only one part of the journey. The real challenge is improving its performance, making it more accurate, efficient, and reliable. https://dellenny.com/agent-optimizer-in-foundry-agent-service-building-smarter-and-more-efficient-ai-agents/Copilot Feedback - Power User Experience Improvements
As a frequent Copilot user for technical discussions, architecture, governance, Microsoft 365, Power Platform, and problem-solving activities, I would like more control over the user experience. Copilot has become a daily productivity tool, but several UI and usability improvements would significantly benefit advanced users. 1. Allow Disabling Suggested Follow-Up Prompts The suggested replies shown below every response may be useful for new users, but for experienced users they often add little value and consume screen space. Please provide an option to: Disable suggested prompts entirely Adjust their frequency or aggressiveness Enable them only for new conversations or learning scenarios 2. Make '/' and '@' Shortcuts Configurable The automatic triggering of slash commands and @ mentions while typing can be disruptive and may interrupt or replace text unexpectedly. Please allow users to: Disable these shortcuts Configure alternative trigger characters Require a keyboard shortcut before activating them 3. Add a Power User Mode Consider introducing a dedicated Power User Mode featuring: No suggested prompts Reduced UI clutter Compact layouts Fewer interruptions while typing Advanced customization options A productivity-focused experience 4. Compact Conversation View Long technical conversations can become difficult to navigate due to excessive spacing and scrolling. Please provide: A compact view option Reduced vertical whitespace More conversation content visible on screen 5. Conversation Search Many conversations contain valuable information that users want to revisit later. Please add the ability to: Search within a conversation Search code snippets and formulas Search by date or topic Quickly jump to matching results 6. Pin Important Messages Allow users to pin key answers, code snippets, formulas, decisions, or reference messages within a conversation so they can be easily found later. 7. Enhanced Copy Experience For technical users working with Power Apps, Power Automate, SQL, PowerShell, and other technologies: One-click copy for all code and formulas Preserve formatting during copy operations Support copying multiple related blocks together 8. User-Defined Response Profiles Allow users to create and switch between response styles such as: Technical Troubleshooting Power User Learning Mode Executive Summary Architecture Review This would reduce the need to repeatedly explain personal preferences. 9. Memory Transparency and Management Allow users to: View all stored memories and preferences Edit or delete individual memory items Temporarily disable specific memories Understand which memories are influencing responses This would improve transparency and trust. Summary Copilot is evolving from a simple chat tool into a professional productivity platform. Providing greater control over the interface, shortcuts, suggestions, memory, and conversation management would allow experienced users to tailor the experience to their workflow while preserving the current experience for those who prefer more guidance. Thank you for considering these improvements.Cowork tab appearing despite Admin settings
The Cowork tab in the Copilot App has started to appear for some of our Basic and Premium users. I'm not sure why this is happening as we have not setup any usage-based billing and explicitly disabled the following admin setting: Despite this, the users are able to click on the Cowork tab and enter a prompt. When it is submitted, Copilot tries to login, fails and continues trying to authenticate over and over again. I also cannot find the Copilot Cowork agent (1.3.0) in the Agent Registry to block it.Microsoft Work IQ vs Foundry IQ vs Fabric IQ: Understanding the Future of AI-Powered
The world of artificial intelligence is moving beyond simple chatbots and automated tasks. Businesses today are looking for AI systems that can understand information, connect data, improve workflows, and help people make smarter decisions. This evolution has introduced powerful concepts like Work IQ, Foundry IQ, and Fabric IQ. https://dellenny.com/microsoft-work-iq-vs-foundry-iq-vs-fabric-iq-understanding-the-future-of-ai-powered-business-intelligence/
Prevent Copilot capacity pack from being consumed by Copilot Cowork
I’m looking for guidance on how to prevent a Copilot capacity pack from being used by Copilot Cowork while keeping the pack available for Copilot Studio agents and Power Apps. From what I understand, the prepaid Copilot capacity can be applied through billing or capacity settings, but I want to make sure it is not consumed by the Cowork or Microsoft 365 Copilot. I’m looking for the correct admin-side configuration to exclude that service, or to detach the capacity pack from it without breaking other usage. Additionally, I noticed that when mapping the capacity pack to an Azure subscription, there is no option to select a resource group. Is there any way to select a subscription? Ref. Link: https://learn.microsoft.com/en-us/microsoft-365/copilot/usage-based-billing-overview-copilot-credits Any official guidance or practical steps would be appreciated. Thanks in advance.The Employee Self-Service agent - how to find it
I see that Microsoft has put a lot of efforts to marketing the Copilot Employee Self-Service Agent but it seems it is not available for every tenant. I have already checked on several small and mid ones (5-2k users) and cannot find it in templates. As I understand from what I already red and saw, this is a template that should be available to you when you start building agents. Unfortunately when I enter Copilot Studio and enter in the search ESS (abbreviation from Employee Self-Service) I got only those two agents marked red filtered (see screenshot below). When I installed IT Helpdesk agent, I do not see topics related to HRSD in ServiceNow which I need. I found the Employee-Self-Service-Agent-Developer-Kit that contains same examples of the ServiceNow HRSD topics, but when I copy the YAML code of those topics to my agent I got some references to topics that I do not exists in my agents. Anyone has struggled with the same? Or maybe you have access to the Employee Self-Service agent and can share the basic solution/topics with me? MichalCopilot studio Agents published on Sharepoint
Hi everyone, I'm hoping someone can confirm or correct my understanding of a limitation we're experiencing. We have a Copilot Studio agent published to a SharePoint site. When users interact with the agent, they are unable to see their previous chat history — unlike the built-in SharePoint AI agents (e.g. SharePoint Agents / Copilot for SharePoint), which do appear to retain and display conversation history. Is it correct that Copilot Studio agents published to SharePoint do NOT support persistent chat history visible to the end user, while native/built-in SharePoint AI agents do support this out of the box?
Can Copilot generate meaningful insights from 1:1 meeting history?
Someone on our leadership team wants to know if Copilot can analyze patterns across a manager's 1:1 meetings. Like, if an employee has been bringing up workload concerns for 3 months straight, can Copilot flag that? Right now all our 1:1 notes are spread across different Loop pages and OneNote sections. Even if we consolidated them, im not sure Copilot can do trend analysis on that kind of unstructured data. Anyone tried this?Need live support to get rid of Copilot and resolve billing
How do I contact a live support agent to get rid of Copilot and address billing issues? I need a passkey but cannot get one or contact a live support agent any other way the system has been running me around in circles. When I call the support number I need a passkey. But I cannot get a passkey under my admin support options. I subscribed directly through Microsoft and am the admin and sole user. I urgently need to get rid of Copilot from Word so I can use a specialized AI software for my business. It is designed to work in Word but has known conflicts with Copilot. The new software suggests change to my documents but cannot implement them because of Copilot. This interference is a known issue. Buying a second Business Standard subscription without Copilot and switching to that has not resolved the problem. I have tried logging out and in again, and clearing my cache. I am using the desktop version of Word. Billing and subscriptions are also an issue. My Business Standard plus Copilot subscription says "expired" and the three dots by the product don't give me any option to cancel or manage the subscription. But I also got a notice on June 18 that the annual subscription had been renewed, and that it will renew again in one year. I have not paid the most recent invoice. I don't want to test whether I would get more options by paying, since I don't want the copilot subscription and it is marked expired. I would appreciate any help on (1) disabling Copilot without disabling other connectors and (2) contacting a live person to address billing issues.New workflow designer accessing environment variables
Hi, I really enjoy using the new workflow designer. I've a triggered workflow (Email arrives) that I added into a solution. I'd like to use environment variables from within the workflow. The variables and the workflow are in the same solution. Unfortunatly the environment variables are not visible like they were in the old designer. How can I access them ? Thanks in advanceMicrosoft CoPilot error message - Something went wrong
I have asked an open-ended question for copilot in MS Word to write a research report using the company's financial statements as a reference file. I provided the financial statements in Word format as a reference file (In MS Word format and its approximately 77 pages of text, numbers, images etc. so its large). It generated content for about 3.5 pages and then stopped and displayed an error message. When I try to regenerate I get the message below: Its like it 'times out' or the job is too big for it to process. Can anyone explain what the cause for this is and if you experience the same issue when referencing a large file?GitHub Copilot Desktop App Launches a New Era of AI Development: The Future of Coding Is Here
Artificial intelligence is changing the way software is created, and developers are entering a new chapter where coding is no longer just about writing lines of code. It is becoming a smarter, faster, and more collaborative experience. https://dellenny.com/github-copilot-desktop-app-launches-a-new-era-of-ai-development-the-future-of-coding-is-here/
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