Recent Discussions
Microsoft's Copilot: A Frustrating Flop in AI-Powered Productivity
Microsoft's Copilot was supposed to be the game-changer in productivity, but it's quickly proving to be a massive disappointment. The idea was simple: integrate AI directly into Word, Excel, PowerPoint, and other Office tools to make our lives easier. But when it comes to actually performing specific functions, Copilot falls flat. Here’s the problem: when you ask Copilot to alter a document, modify an Excel file, or adjust a PowerPoint presentation, it’s practically useless. Instead of performing the tasks as requested, it often leaves you hanging with vague suggestions or instructions. Users don't want to be told how to perform a task—they want it done. This is what an AI assistant should do: execute commands efficiently, not just offer advice. What makes this even more frustrating is that other AI tools, like ChatGPT, can handle these tasks effortlessly. When you ask ChatGPT to perform a specific function, it does so without hesitation. It’s able to understand the request and deliver exactly what’s needed. But Copilot? It struggles with the basics, and that’s unacceptable, especially from a company like Microsoft. It’s frankly embarrassing that Microsoft can’t get this right. The whole point of integrating AI into these tools was to streamline workflows and boost productivity. But if Copilot can’t even manage simple tasks like formatting a document or adjusting a spreadsheet, then what’s the point? Users don’t need another tool that tells them how to do something—they need one that does it for them. Microsoft, you’ve missed the mark with Copilot. It's not just a minor inconvenience; it's a serious flaw that undermines the value of your Office suite. When other AI tools can easily accomplish what Copilot can't, it's time to reevaluate. Users expect more, and frankly, they deserve more for their investment. What’s been your experience with Copilot? Is anyone else finding it as frustrating as I am? Let’s talk about it.
New copilot app can't switch from work to personal account
I installed the app from the Windows 11 store yesterday, and it was working fine just like it did on my mobile app. I made sure I signed in with my personal Microsoft account on both. Today, when I attempted to use it again on my Windows 11 PC, it seems like it signed in with my work account and no matter how many times I sign out and back in with my personal account it keeps displaying "It looks like you're signed in with your work account". I've terminated the app, uninstalled it, not sure what else to do? It is signed in with my personal account now but still not working.Copilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.The "Reference a file" feature not working as documented
In Word, and based on the help documentation, I'm supposed to see the "Your computer" and "Online" tabs but I don't see them when I choose "Reference a file". I also see this in Outlook. I see only three Excel files and nothing else. These seem to be the last three Excel worksheets I accessed since the installation of Copilot. I tried to save an online Word document in OneDrive but wasn't able to see this file when I clicked on "Reference a file". What might be the issue?I want to turn off or hide the draft with copilot dingbat that follows my cursor around in MS Word.
I have seen a few articles on this website, and I know it's not possible but I'm going to ask anyway. For reference this is what I'm referring to: It's more I find the little thing following me around on my screen to be annoying and distracting, I've managed to hide or disable anything related to copilot on my system except this little dingbat. When a new document is open you get a little message that says "Select the icon or press Alt + i to draft with copilot" It would be nice if I could hide that as well, yes copilot is a *feature*, and I don't care about it. I also want to hide the paste with copilot and just used the local paste options that were built into previous versions of word. I suspect that there is a copilot dingbat that is stored somewhere on my system, possibly in a font, and as I have already made a few detrimental modifications to my operating system registry, I'm not wary of messing up my computer any more than it could be. The only saving grace I have at the moment is there is an issue with my account, so any accidental triggering of the feature causes it to crap out. (So long as I don't accidentally press the 'fix account" button) I know that if it was easy to turn off there would be a button for it, I know Microsoft probably wants us to use this feature because it means more data for them to collect, an I'm disappointed in the loss of user agency that's resulted from this rollout, and there's a spike in animosity towards AI in general.Copilot Notebooks chat and file creation
I recently have access to the Notebooks in Copilot after the recent update, including chat search!, when using chat within a created notebook, has anyone else seen an issue with Copilot making the document actually available for download? I've tried different ways and only get it telling me the file is ready to download in this location: "sandbox:/mnt/data/[filename is listed here]". My first thought was maybe it wa just putting this newly generated file into the References within the Notebook...but it was not. If I get out of the chat in a Notebook and just start a new web or work chat and ask for the same file to be created, it works as usual with a link to download.
Painful behavior of "slash" ("/") in chat prompts
I know about the /commands (/reset, /help, ...) in Copilot powered applications where hitting "/" triggers auto-completion suggestions. Here we are talking about Copilot chat (Teams or Web app for instance) Each time you hit the "/" key, it pops up a menu inviting you to upload files, preventing you from going on typing until you hit the <esc> key. That's too disruptive. That would be ok if the upload menu what acting like a suggestion -- You may select with arrow keys if you wish, or just go on typing if you just need a "/" in your prompts. Please consider disabling this "feature" or I at least enhancing it so the upload menu is not modal and gets dismissed when you go on typing. Comments positive or negative are welcome, thumbs up too 😉
Copilot missing in Word, Excel and PowerPoint desktop apps
Hi everyone My company has recently purchased some Copilot for Microsoft 365 licenses, one of which was applied to my account on Monday. If I use Teams desktop app and the new Outlook desktop app Copilot is there and works fine. I can also use Copilot in the online versions of Word, Excel and PowerPoint. However, Copilot still isn't showing up in my desktop apps for Word, Excel and PowerPoint. I've checked and we're currently on the Monthly Enterprise Channel and the version of M365 Apps for Enterprise on my machine is Version 2311 Build 16.0.17029.20140, which seems to be the latest version. This is the same for all our users that have Copilot licenses and they are all experiencing the same issue. I've signed out and back into the Office apps and also checked for any Office or Windows updates but there's nothing that seems to get Copilot to appear in these apps. The one weird thing I've noticed is that in lots of guides one solution is to go to File > Account in Word/Excel etc and click an Update License button. However, if I do this I don't see this button: I'm wondering whether this suggests I'm not using the correct version of the Office apps? Any help would be graefully received.
M365 disconnects my Dropbox account every single day
I have been working from an iPad on a Word document stored in my Dropbox account for several years now. A few months ago, out of the blue Office started disconnecting my Dropbox account literally every single day. I tap Open in Word to open the doc, Dropbox opens up Word, and then nothing happens. I go into Settings->Files and Storage->Storage Accounts, and Dropbox is just gone. I have to manually reconnect my Dropbox account literally every single day of my life. I have reported this issue over and over and over through Help->Tell Us What Can Be Better in Word iOS. Numerous app updates have been released since this problem started happening and absolutely nothing has been done to fix it.
Using Files with Copilot
I am relatively new to the Microsoft 365 license for Copilot but I have quite a bit of training on ChatGPT 4, which, I believe, is the engine behind Copilot. When I tried to upload a file by clicking on the paperclip icon, I got a very limited list of files to choose from, rather than the ability to browse for any file that I had. After playing around for a while and opening, closing and moving some files, the file I wanted finally appeared on the list. This is very limiting. As I said, I am new at this version of Copilot and it may just be a setting that I missed and need to adjust. Is anyone else experiencing the same?
Activate Copilot for Microsoft 365 Business Standard (Mac)
I purchased "Microsoft Copilot for Microsoft 365" license. However, I am unable to activate it on Outlook and OneNote. Word - Available on both Desktop & Website Excel - Available on both Desktop & Website Outlook - Available on Website, NOT on Desktop OneNote - NOT available on both Desktop & Website I tried the following method: Under "Language and time", turned on "Sync across Microsoft 365" under Use my Microsoft 365 setting Uninstall and reinstall the Office 365 Desktop app Turned on Optional Connected Experiences under Privacy in Outlook and OneNote Desktop app Update licenses on Desktop app Any idea why Copilot not appear on some of the apps? Thanks AndyCreating PowerPoint presentation from Word file via Copilot
Copilot cannot create PowerPoint presentation from a Word document even when using the suggested prompt as follows: "Create a new presentation based on (linked to my Word document file). Copilot returned with this error message: "I can't do that with this account. If you paste in text from another document, I can help you rewrite or design it." I subscribed and paid Copilot for $20/month and thought it could help increase my productivity.Copilot for Microsoft 365 is not working on Terminalserver RDS
Hi, i´m trying to install/configure Copilot for MS365 on an Terminalserver. All Requierements from MS Docs are ok, on Clients it´s works fine. I already checked Policies, Configuration also do a re-install the Apps for Business with deployment tool. Wehn i create a brand new User Account with assigned License it´s works fine, but Copilot is not visible for „old“ Users on the Terminalserver in Business Apps like Word, Outlook... Anyone have ideas about that Topic? Terminalserver: On-Prem Windows Server 2019 Std (On-Prem Domain, no Azure Sync for now) Azure User License: MS365 Business Premium, Copilot for MS365 Best Regards Nils Btw.: Copilot is visible in MS Teams for all UsersCopilot Chat vsus. Microsoft 365 Copilot. What's the difference?
While their names sound similar at first glance, Microsoft 365 Copilot and Microsoft 365 Copilot Chat, they differ in several aspects. And more importantly: one is built on top of the other. What is Copilot Chat (Basic)? First things first. Microsoft 365 Copilot Chat is often simply called Copilot Chat. Copilot Chat (Basic) generates answers based on web content, while Microsoft 365 Copilot (Premium) is also grounded on users' data, like emails, meetings, files, and more. Since early 2025, Microsoft 365 Copilot Chat has been available to all users in organizations, becoming the entry point to AI assistance for many organizations. Copilot Chat (Basic) is the foundational Copilot experience available at no extra cost for everyone with an eligible Microsoft 365 plan, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium Copilot Chat (Basic) is secured, compliant, and it does not required the full Copilot add-on license. Copilot Chat (Basic) is able to ground responses on: Public web content. Content explicitly shared or work data manually uploaded to the chat by the user. On-screen content or content displayed on-screen in apps like Outlook, Word, Excel, PowerPoint, and OneNote. When it comes to agents, Copilot Chat (Basic) offers these features: You can create your own declarative agents grounded on public web content with Agent Builder. You can use agents built by your org grounded on organizational data with the pay-as-you-go method. There are Microsoft prebuilt agents available like Prompt Coach, however Microsoft premium prebuilt agents like Researcher or Analyst are not included. The screenshot below shows how Copilot Chat looks and highlights its main capabilities. Note the Upgrade button, meaning this is not Microsoft 365 Copilot, but the Copilot Chat (Basic) experience. Note that EDP (Enterprise Data Protection) is available in Copilot Chat (Basic). What is Microsoft 365 Copilot (Premium)? Microsoft 365 Copilot (Premium) is a paid add-on license that builds on top of Copilot Chat and unlocks Copilot's full power. It is available for selected Microsoft 365 plans, including: Microsoft 365 E3 / E5 Microsoft 365 A3 / A5 Microsoft 365 Business Standard & Business Premium With a Microsoft 365 Copilot license, users get everything Copilot Chat (Basic) offers, plus much more: Data grounding: Microsoft 365 Copilot (Premium) includes Copilot Chat grounded on web and/or on user's Microsoft 365 data like emails, meetings, chats, and documents. Office apps: It integrates deeply into Microsoft 365 apps like Outlook, Teams, Word, Excel, and more. The integration includes features like Edit with Copilot allowing Copilot to adjust live your documents or email based on your prompts. Custom agents: It brings the capability to create your own declarative agents grounded in organizational data and/or web data. You can create agent either using Agent Builder or Copilot Studio. MS prebuilt agents: Premium prebuilt agents like Researcher and Analyst are included in Microsoft 365 Copilot (Premium). The screenshot below shows the Copilot chat experience for users who have a Microsoft 365 Copilot license. Note that EDP or Enterprise Data Protection also applies here How can I access Microsoft 365 Copilot Chat? Today, Copilot Chat is accessible via https://m365.cloud.microsoft or https://copilot.cloud.microsoft using your Entra ID (work or school account). One important difference in day-to-day experience: Users with a Microsoft 365 Copilot license typically see Copilot prominently surfaced across Microsoft 365 apps. Users with Copilot Chat only may not see it pinned by default on the Microsoft 365 home page. To improve discoverability, Microsoft 365 Copilot administrators can pin Copilot Chat via the Microsoft 365 admin center, ensuring that users can easily access it without friction. Especially convenient is that if you use the M365 Copilot Chat app on Windows, you can open Copilot using the keyboard shortcut Ctrl + C. What’s the difference? The differences between Copilot Chat and Microsoft 365 Copilot mainly come down to: Licensing Data grounding (web-only vs. personal work data) Integration depth within Microsoft 365 apps I’ve listed the key differences in the comparison below. 👇How to use Copilot Agents in SharePoint [All You Need To Know]
The creation of Copilot Agent is now enabled in SharePoint 🚀. Users holding M365 Copilot licenses will notice a new Copilot feature in the Suite Navigation bar, tailored to the site they are currently viewing. Additionally, they will find options to create Copilot agents from the 'New' menu on the homepage and within their document libraries. These features are accessible only to users with existing creation and editing rights on the site or document library. Moreover, they have the option to share a Copilot agent link with other users, who, if they possess a Microsoft 365 Copilot license, will be able to interact with it. #SharePoint #MicrosoftSharePoint #Microsoft365 #MPVbuzz #Copilot #AI
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Recent Blogs
- Bring READMEs, wikis, logs, transcripts, and rich-text files into Copilot NotebooksAug 13, 2026
- Now the LegalZoom agent works inside Microsoft 365 Copilot so a legal task no longer means stepping away from your work.Aug 12, 2026
