Viewing older emails in a shared mailbox
I have a friend who is a member of a shared mailbox. The shared mailbox shows up in her Outlook but only displays emails going back 12 months. I had checked the settings of her own account and it was set to 12 months so I moved the slider to All, closed and re-opened Outlook but saw no sync activity. I waited a day but still no additional emails showed up even though there are emails going back a few years as proven by accessing it online. BTW she is running Office version 1912 Build 12325.20344. I decided to try adding the shared mailbox to her Outlook as a second account and was surprised to see it succeed although I didn't think you could add a shared mailbox that way. I moved the slider for the account from 12 months to All and close/re-opened Outlook. Now older email started syncing into it. So why won't email older than 12 months sync in when the mailbox is in Outlook without adding it as an account? Jonathan
Auditing an O365 shared mailbox
I have turned on auditing on an Office 365 shared mailbox, but when I do a search at the audit logs I get zero results. I've expanded from the standard auditing and added the parameters "harddelete, softdelete, movetodeleteditems", etc. I put those parameters under all 3 catagories: auditadmin, auditdelegate, and auditowner. We had someone say an email disappeared again today, but I get no results when I searched the logs. I even verified that auditing was turned on by doing a 'get-mailbox' which shows it on. Anything I am doing wrong?flow run failed - The specified object was not found in the store
I create a template from Microsoft for a check on a shared mailbox and then add the attachment to a Microsoft Lists (SharePoint Online). I go to do a Test, manual, and it errors out. When I click, it says no mailbox found. That is frustrating as when I go to create a new, I type in say the name "sharedMailboxaname" and AAD resolves it, yet the Inbox doesn't 'exist.' The dynamic invocation request failed with error: { "status": 404, "message": "The specified object was not found in the store., Default folder Root not found.\r\nclientRequestId: f12cdb6f-1ead-4807-b978-6120a051cc3a\r\nserviceRequestId: 02e88b74-827d-43ea-a768-70351841738d", "error": { "message": "The specified object was not found in the store., Default folder Root not found.", "code": "ErrorItemNotFound", "originalMessage": "The specified object was not found in the store., Default folder Root not found." }, "source": "office365-wus.azconn-wus-01.p.azurewebsites.net" }. Again when I go to manually test it, it errors out. The specified object was not found in the store., Default folder Inbox not found. clientRequestId Outputs: Body: { "status": 404, "message": "The specified object was not found in the store., Default folder Inbox not found.\r\nclientRequestId: 6f62c224-a3f5-4db3-bceb-4e8f512a3834\r\nserviceRequestId: c4b6d9a7-3f7c-4b95-9151-e04beb370bce", "error": { "message": "The specified object was not found in the store., Default folder Inbox not found.", "code": "ErrorItemNotFound", "originalMessage": "The specified object was not found in the store., Default folder Inbox not found." }, "source": "office365-wus.azconn-wus-01.p.azurewebsites.net" } Headers: { "Pragma": "no-cache", "x-ms-request-id": "c4b6d9a7-3f7c-4b95-9151-e04beb370bce", "Strict-Transport-Security": "max-age=31536000; includeSubDomains", "X-Content-Type-Options": "nosniff", "X-Frame-Options": "DENY", "Cache-Control": "no-store, no-cache", "Set-Cookie": "ARRAffinity=9b2d45c4bd0030f30e7a2a2896b71140eb79b44e96d4fd45755b575263c;Path=/;HttpOnly;Secure;Domain=office365-wus.azconn-wus-01.p.azurewebsites.net,ARRAffinitySameSite=9b2d45c4bd0030f3a2896b71140eb7d88b49b44e96d4fd45755b575263c;Path=/;HttpOnly;SameSite=None;Secure;Domain=office365-wus.azconn-wus-01.p.azurewebsites.net", "Timing-Allow-Origin": "*", "x-ms-apihub-cached-response": "true", "x-ms-apihub-obo": "true", "Date": "Thu, 09 Jun 2022 22:10:38 GMT", "Content-Length": "562", "Content-Type": "application/json", "Expires": "-1" } When I go to Exchange Online it shows that it is SharedMailbox. We are in hybrid mode and it was created in Exchange On-premises. Exchange on-premises shows it. This was setup exactly as another mailbox and it works. I am not sure what is happening that I can see it, email to it and have it as a shared mailbox on my Microsoft Office 365 Outlook. Thank you.
Can a shared mailbox be migrated into a Microsoft 365 Group?
We current have an actively used Shared Mailbox (call it mailto:service@company.com). However, we now want to create a full Microsoft 365 Group called Service, and have that email address associated with it, along with the other functions of a Group (Teams, SharePoint, etc.) How would I go about doing this? If I create the Group and name it 'Service' will M365 automatically use that Shared Mailbox and turn it into the Group mailbox?
Shared mailboxes automapping broke and cannot be removed after hybrid migration
We migrated a user from Exchange to Office 365. The shared mailbox is still on premises in Exchange. The full access is working and i can see that the user can still open the mailbox via OWA (open another mailbox). This user had the mailbox automapped to his Outlook and after migrating him, his Outlook will no longer open the automapped mailbox. When we try and remove the full access permissions and the automapping from the mailbox on prem it will not remove from Outlook. (We need to delete his Outlook profile and recreate to get rid of it) Since it thinks it is automapped, we cannot remove the mailbox from his Outlook. Even after removing it via powershell on prem. Since the mailbox is already added to his Outlook. We cannot go to account settings and force the mailbox to be added to the profile again. Thoughts? We will eventually move the shared mailbox to Office 365. But there are a lot of users accessing this mailbox. We cannot migrate it until we are ready for the rest of the users?
Add shared mailbox contacts to the new outlook for windows
In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows? I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab. I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address Outlook client version: 20231006004.16 Windows 11, build 22621.2428
