Forum Discussion
Only meeting organizers can make changes (Shared Mailbox)
When a user creates a new meeting from a shared mailbox calendar (Outlook), it seems they can't edit the Teams meeting options.
When they do, they face the following error: "Only meeting organizers can make changes"
Still on this.. let's move to 23 with a solution, yes ?! 🙂
My experience and also the owner of the shared mailbox - we can't access the Teams meeting options regardless of where we try.. Error is the same
ALDINA3003
I'm having the same issue, I did find this post that explains the issue well.To sum it up, Shared mailboxes are not licensed users, so they do not have access to modify settings for teams meetings even if they create the meeting. This is what causes the error to pop up.
However, you could make the shared mailbox a user and assign a license then it should work as it is then a licensed user creating the meeting.
Hopefully, Microsoft makes a way for us to use shared mailboxes to create teams meetings while still being able to modify the settings, but it's looking like that may not happen.
I have tried assigning both an Exchange plan 1 and an Office 365 E1 licence to the underlying user, with no positive outcome.
- Hi psantus,
If you open the meeting in the shared mailbox's calendar, scroll down to meeting options the user should be able to assign him/herself co-organizer enabling all meeting options- How do you suggest I do that?
For what it's worth, we have resolved this in our company by making the users also owner of the Calendar.
Add-MailboxFolderPermission -Identity "sharedmailboxaddress:\calendar" -User usermailaddress -AccessRights Owner
Seems to work afterwards, but only when they are working from Office or connected through VPN when working from home, even though the mailboxes are O-365 hosted and not On-Prem.chrismai This is entirely possible to get working - Our team has spent a few days on this with MS support and got nowhere, but managed to find a fix.
1) Enable the AD account for the shared mailbox (by default these are disabled and I believe this is 99% of the problem)
2) Grant the user full access to the mailbox
3) Grant the user Owner level permissions to the :\calendar folder in the mailbox via powershell:
add-MailboxFolderPermission -Identity "sharedmailboxaddress:\calendar" -delegateemailaddress -AccessRights Owner
4) Wait 24-48 hours. Within a couple of days, it'll start working.
I also found a temporary workaround for this:
1) Get the user to create a blank calendar entry in their calendar first.
2) Copy the blank entry from their calendar to the shared calendar (drag and drop in Outlook)
3) Open up the copied entry, and edit is as usual. The meeting options will be available.
Hope this helps.
- This issue can be fixed, if you don't use automapping for those shared mailboxes. We disabled automapping for some users in one mailbox, connected it manually into Outlook, and the issue was fixed.
