Forum Discussion
Only meeting organizers can make changes (Shared Mailbox)
Still on this.. let's move to 23 with a solution, yes ?! 🙂
My experience and also the owner of the shared mailbox - we can't access the Teams meeting options regardless of where we try.. Error is the same
ALDINA3003
I'm having the same issue, I did find this post that explains the issue well.
To sum it up, Shared mailboxes are not licensed users, so they do not have access to modify settings for teams meetings even if they create the meeting. This is what causes the error to pop up.
However, you could make the shared mailbox a user and assign a license then it should work as it is then a licensed user creating the meeting.
Hopefully, Microsoft makes a way for us to use shared mailboxes to create teams meetings while still being able to modify the settings, but it's looking like that may not happen.
- psantusJan 24, 2023Copper Contributor
I have tried assigning both an Exchange plan 1 and an Office 365 E1 licence to the underlying user, with no positive outcome.