Forum Discussion
DylanLVI
Oct 15, 2023Copper Contributor
Add shared mailbox contacts to the new outlook for windows
In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows?
I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab.
I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address
Outlook client version: 20231006004.16
Windows 11, build 22621.2428
- SFewellCopper ContributorLate to the party here, but searching for it, I found your answer on the roadmap. Looks like it will be rolling out in July 2024. In the meantime, I use both new and classic Outlook.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=375635- TrishS1925Copper Contributor
DylanLVI Where did you find that so I can keep up on when they will add this?
What's the best work around?
- PhilR2020Copper ContributorThanks. I saw that, but did not see any details of what that might fix and if it included 'contacts'
- LeonPavesicSilver Contributor
Hi DylanLVI,
Unfortunately, but as far as I know there is currently no way to add shared mailbox contacts to the People tab in the new Outlook for Windows.
I cannot find any official Microsoft documentation about this issue, but I have tested it myself and there is no way to do this in the New Outlook.Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)- DylanLVICopper Contributor
Thank you for your answer.LeonPavesic
This is a big deal, considering this is one of their recommended methods to share an address book…
Do we even know if it is on the roadmap?