New Outlook, can I access my contacts from more than one email account?
Is there any way I can access my extensive list of contacts from more than one email address/account? Currently they are all listed under my default email address account, but I sometimes need to send to people from those contacts using a different email account. Grateful for any help. Thank you.
Outlook for Android no longer grouping contact info...
I just started having an odd issue with all the contacts in the Outlook app on my Android phone... For contacts that have multiple contact information (ie: a mobile number, house number, and or email address) listed, the app is breaking out the contacts as separate contacts. Example: If I have James Kirk listed in my phone with a number of 555-111-1701 and an email address as jkirk@fakedomain, he no longer shows up on my phone as James Kirk; instead there are two contacts - one called 555-111-1701 and the other jkirk@fakedomain. Contacts show up correctly in the Outlook desktop app and on the Outlook website. If I modify or add contacts on the desktop app, the change is almost immediately reflected on the Outlook website. Some of the troubleshooting I've done already: Cleared the app cache from the Phone's settings Reset the account from within the app disabled/re-enabled contact synchronization Modified a contact on the desktop app to see if they'd re-sync correctly - had no effect Deleted the account (the contacts disappear when deleted, but come back janky when it's re-added) Uninstalled and re-installed the app Rebooted the phone (for good measure) uninstalling and re-installing the app seemed to fix the problem initially. Right when i setup the app again all the contacts came back looking correct. It's been several hours since I did this and i just took a look at my contact list and it's all janky again. It's not just a visual issue on the phone - it's affecting Contact synchronization with the phone's contact app, and everything else on the phone that relies on contacts. Any idea what's going on and how to fix it for good? TIANew Outlook: Shadow contacts not stored in Outlook.com, no sync/export and missing Birthday calendar
I’m reporting a reproducible data‑integrity issue in the New Outlook for Windows that affects Outlook.com contact storage and synchronization. 🔍 Summary When a contact is created in the New Outlook, the client appears to save it successfully. However, the resulting contact is not stored in the user’s Outlook.com account as a normal cloud contact. Instead, it becomes what I would describe as a local “shadow contact” in the New Outlook cache. ⚠️ Observable Behavior • The contact appears in Outlook.com → People, but does not show “Stored in: Outlook” • The contact does not appear in Outlook.com CSV exports • The contact does not sync to mobile devices connected to the same account • The contact does not populate the Outlook.com Birthday calendar • The contact is lost if the New Outlook app is reinstalled or its local store is cleared 🧪 Steps to Reproduce 1. Open the New Outlook for Windows 2. Create a new contact and add a birthday 3. Save the contact 4. Open Outlook.com → People 5. Locate the contact — it will appear, but the “Stored in: Outlook” field is missing 6. Export contacts from Outlook.com (CSV) — the contact will not be present 7. Check a mobile device configured with the same Microsoft account — the contact will not be present 8. Check the Outlook.com Birthday calendar — the birthday will not appear 9. Reinstall the New Outlook app — the contact will be gone ✅ Expected Behavior • Contacts created in the New Outlook should be stored as first‑class Outlook.com contacts • They should appear with a proper “Stored in: Outlook” location • They should sync across devices, export via Outlook.com, and populate the Birthday calendar ❌ Actual Behavior • Contacts created in the New Outlook are effectively “shadow contacts” stored in a local cache • They look normal in the New Outlook UI, but they are incomplete, non‑synchronizing objects from the service’s perspective 📉 Impact • Silent data loss risk for users who assume contacts are in Outlook.com when they are not • Inconsistent contact and birthday data across devices and services • Split contact store model: • Real Outlook.com contacts • Local shadow contacts created by New Outlook 📎 What I’ve Already Done • Submitted feedback through the New Outlook (Help → Feedback → Report a Problem) • Submitted a detailed report via the Windows Feedback Hub • Contacted Microsoft Support, who advised that escalation must occur via Feedback 📣 Request I’m posting this here to document the issue publicly and to ask: • Can anyone from the Outlook / Exchange / Outlook.com team confirm this behavior? • Can other users reproduce this with the steps above? Given the data‑integrity implications, I’m hoping this can be brought to the attention of the relevant engineering team. Any confirmation, additional data points, or official guidance would be appreciated.
Add shared mailbox contacts to the new outlook for windows
In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows? I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab. I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address Outlook client version: 20231006004.16 Windows 11, build 22621.2428
AutoComplete Outlook Contacts Issues after adding external users to teams contact list
Dear all, After adding external contacts (via email addresses) to the MS Teams contact list, these contacts' email addresses don't show up in the AutoComplete suggestions (or recent contacts) in Outlook. I have already tried to deleting the autodelete cache, which didn't work. Do you experience the same behaviour? Do you have any ideas how to fix the issue?
