How do I modify an organization contact only for myself?
I want to associate a nickname with a person in my organization, whose employee records live in Entra ID. To do this, I went into Outlook desktop (1.2024.1204.300), did a search for the person, and selected "Add to contacts". From there, I modified the newly created contact record's first name from, for example, "Margaret" to "Margaret (Peggy)". I also deleted the company and title fields that got auto-populated because I don't want to overwrite these values from whatever they might change to in the future. The only fields I should need are email address (which I expect it needs as the "key" to match my contact record to the person's underlying record in the organization) and the fields I want to overwrite, in this case first name. From here, I'd expect interactions with this user to show their updated name for me. It doesn't. Nothing works as expected. If I start a new email and type "peggy" into the "To" field, nothing comes up. If I type "margaret", she appears in the results without my name modification. Similarly, while in the Mail section of Outlook, if I do a search for "peggy", I get no results, even if I filter on People. However, in the People section of Outlook, if I do a search for "peggy", she does come up. So even within Outlook itself, there's a total disconnect between how Mail and People honor my contacts info. In Teams desktop (24295.605.3225.8804.), it's even worse, with there being no trace whatsoever of the contact's updated name. In the People section, "All contacts" shows nothing at all. I've manually clicked Mail > View > Sync in Outlook. I've tried manually closing both Outlook and Teams. I've waited 30 minutes. I've even confirmed via outlook.office.com that my contact is there and that the "new contacts" settings is on, but actually seeing the updated name when writing an email or sending a Teams chat isn't working at all. None of these time-consuming and frustrating steps should be necessary to begin with, but even then, it's all broken. Is this not a supported feature in M365?
Add shared mailbox contacts to the new outlook for windows
In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows? I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab. I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address Outlook client version:20231006004.16 Windows 11, build 22621.2428
New Outlook, can I access my contacts from more than one email account?
Is there any way I can access my extensive list of contacts from more than one email address/account? Currently they are all listed under my default email address account, but I sometimes need to send to people from those contacts using a different email account. Grateful for any help. Thank you.Outlook for iOS + Caller Identification
Hey folks, i'm struggling at this for years, as you can see in my previus post from 2020. Let me shorten this: Scenario We have iOS Devices with Outlook for iOS installed. The users have many contacts in their EXO Mailboxes When a user gets a call from one of his contacts, the phone number is presented instead of the name (no Caller identification) Approaches I already know this MS articles belonging to Contact Sync. So i've learned that this leads to a running contact sync without the need of an icloud Account. The contacts could be written directly between Outlook for iOS and the native contacts app. (Better than nothing ) The Problem is, that if contact sync is in use ANY App could see these contacts. (Including Whatsapp, etc...) Because of GDPR this is a no-brainer. Many other solutions are using Apple Call-Kit, so that the incoming call is identified (name is shown) just without any need of contacts to be present in the native contact app. I didn't found anything belonging Call-Kit or any other possible solution for this issue, yet. There MUST be any better solutions except syncronizing all the contacts, isn't it? ANY Answer is highly appreciated. (At least the positive ones ) Regards, Patrick!
Shared Contacts/Customers in Bookings
I've been asked by one of our staff if a shared customer list (external clients) would be possible to maintain within the Bookings system. So essentially all members of the Sales team could maintain a central list of contacts. These people are not within the organisation so are not on our Global Address Book. thanksNo Contact sync on several Desk phones
We use different types of desk phones for customers with Teams Telephone System. The synchronization between Outlook and Teams desktop app on Windows works. But the Teams contacts don't show up on the desk phones. It affects all users, in different companies. It affects providers like Yealink (VP59) as well as Lenovo. Surely it can't be that the most important function of a desk phone doesn't work? Latest firmware updates didn't help. The manufacturer points to Microsoft as it is clearly an app issue and not a manufacturer issue
Intune Kontakte im Arbeitsbereich werden nicht aufgelöst
Hallo, Wir haben das folgende Problem: Wir verwenden Intune für Android, und im Arbeitsbereich habe ich das folgende Phänomen: Wenn die Kontakte von Outlook auf das Handy synchronisiert werden, kann ich alle Kontakte nach Namen durchsuchen, aber wenn mich jemand anruft, sehe ich nur die Telefonnummer. Es gibt keine Namensauflösung. Können Sie mir helfen, wie ich dieses Problem lösen kann? Danke, Bence
