New Outlook: "Changing the ImapRemoteServerInfo is not allowed" after host migration
Hi everyone! I've migrated my domain/mailbox from one IMAP host to another in May. It cannot be added to New Outlook for Windows — fails instantly with INVALID_CREDENTIALS INTERACTION_REQUIRED, even when I deliberately enter a wrong password (so it's failing before authentication is even attempted). Using DevTools (olk.exe -devtools), the Network tab shows the real rejection from Microsoft's backend: Changing the ImapRemoteServerInfo is not allowed. Attempted to change it from imap.olddomain.sk to imap.newdomain.sk So New Outlook has a cloud-mailbox / connected-account shadow record for this address, pinned to the old host from a previous add attempt, and the backend refuses to update it. What I've confirmed: Webmail and a second mailbox on the same domain/host both work fine → not credentials, not the host. The account does not appear in Settings → Accounts (so I can't use "Remove from all devices" which worked on my first account). It's on no other device or client. App reset didn't help (record is server-side, not local). It's been ~7 weeks, so any 30-day inactivity purge hasn't cleared it How do I get this stuck cloud-mailbox / connected-account record purged when it isn't attached to any removable account? Is there a way to force it, or does this need Microsoft backend action?A Personal Note to the Access Community
Today is my last day at Microsoft. After many wonderful years, I have accepted Microsoft's Voluntary Retirement Program (VRP) and am beginning a new chapter. It feels a little surreal to write those words. For much of my career, I've had the privilege of working with products, communities, and people I deeply care about. In recent years, that has included serving as Program Manager for Microsoft Access, one of the most passionate, knowledgeable, and dedicated communities in technology. Before I go, there is one message I want to leave you with: Access is alive, well, and continuing to evolve. One of the most common questions I hear is, "Is Access going away?" The answer remains the same as it has always been: No. Access continues to ship with Microsoft 365 and Office, continues to receive engineering investment, continues to receive bug fixes, security updates, accessibility improvements, and yes, new features. In fact, we've released multiple new capabilities recently, including improvements such as enhanced zooming support, larger form and report design capabilities, and new developer-focused functionality, with additional features already in various stages of development and rollout. Over the last few years, I've had the opportunity to work alongside an incredibly talented engineering team that genuinely cares about Access and the customers who depend on it every day. I've seen firsthand the discussions, the prioritization meetings, the customer feedback reviews, the accessibility work, the bug triage sessions, and the long hours spent making sure Access continues to serve businesses, governments, schools, non-profits, and developers around the world. Access remains an important part of Microsoft's productivity ecosystem, and the team remains committed to keeping it relevant, reliable, and useful for years to come. I know many of you closely follow the public roadmap and occasionally worry when it's quiet. What doesn't always make it into public announcements is the steady stream of work happening behind the scenes: security investments, compliance work, accessibility improvements, bug fixes, customer-requested enhancements, and the engineering work required to keep a 30-plus-year-old product healthy in a rapidly changing technology landscape. As for what comes next, I don't yet know who the next Access PM will be or when that transition will occur. What I do know is that Access deserves thoughtful stewardship, active engagement with the community, and a clear understanding of why this product continues to matter. I am hopeful that whoever steps into that role will bring fresh ideas, curiosity, and a commitment to listening to the customers, MVPs, partners, and developers who make this community so special. To our MVPs: thank you for your advocacy, your feedback, and your willingness to tell us what we're doing right and what we're doing wrong. Many of the features we've delivered started as customer requests, conference conversations, forum discussions, and MVP feedback. Your voices matter, and they have made the product better. To the Access developers around the world: thank you for continuing to build solutions that solve real problems. Every time someone says Access is only a relic of the past, I inevitably hear from another organization running a mission-critical application, supporting a small business, managing a research project, tracking inventory, or helping people get work done. The creativity and ingenuity of this community never cease to amaze me. And finally, thank you for letting me be part of your journey. It's been an honor to help tell the story of Access, share new features, write documentation, engage with the community, and occasionally fight to get your favorite feature request prioritized. While I'm retiring from Microsoft, I'll always be rooting for Access and the people who use it. The future of Access belongs to all of you, and I believe that future is bright. Thank you for your support, your passion, and your trust. See you around, Linda Cannon Former Program Manager, Microsoft Access
Store-published Word add-in can't read or write the open document
We published a Word add-in to the Microsoft Store and ran into something odd that I'm hoping someone here has seen before. The add-in installs and opens fine. Signing in, the chat assistant, browsing our documents, moving between tabs ; all of that works. The problem is anything that has to actually read or change the open Word document. Pulling a doc in from our Sync tab, dropping in a template, running a compliance check on the current document ; none of it does anything. No error, no message, it just doesn't happen. So basically if a feature only shows stuff or talks to our own server it's fine, but the second it needs the actual document, nothing. A few things I'm trying to figure out: - Is this a known thing with Store-installed add-ins vs when you're just testing it? - Any good way to see why those actions are failing when nothing shows up on screen? Happy to share more detail. Thanks in advance.
Excel Help
Is there a way (either formula or macro /something) for the following. I have 2 different spread sheets (files) open at the same time. First is called Time Card Second is called Wages Time Card will have a staff members details as well as dates and shift times. (20 Tabs for different staff members and their details) Wages will have Tab 1 - Summary of all staff names, hourly rates, hours worked for each day and gross amounts to be paid Tab 2 - 20 payslips with the above mentioned details, but payslip style. Lets call the first person Joe Deer I need something in Time Card next or close, to this person's name, when clicking it it will jump to his payslip in Wages sheet As mentioned. Formula or macro.. Guess anything will do. ThanksWhy am i asked to enable location suddenly ? While opening emails from trusted sources ?
This started happening since last week.. Get a prompt to enable Location for mails received via trusted email addresses. Almost most of them give the prompt to enable location. No changes have been done to system or location settings. Edition: Windows 10 Pro Version 22H2 Outlook version: 1.2026.617.600
onedrive sync issues
Hi We use OneDrive for Business and need a solution for sharing files and folders among a team while maintaining proper access permissions. Currently, each team member's Desktop and Documents folders are synced with their own personal OneDrive for Business account. In addition, we have a separate common OneDrive account that has been added to all team members' PCs, and all team members have Owner permissions on that account. When a user creates a folder or saves a file in the shared OneDrive location, it is actually being created under the common OneDrive account, not in the user's personal OneDrive. While this allows everyone to access the same files, we frequently experience synchronization conflicts and sync issues between users. What is the Microsoft-recommended approach for this type of collaboration? Is using a common OneDrive account with multiple owners a supported best practice, or should we instead use a SharePoint document library (or another Microsoft 365 solution) for shared team files, permissions, and reliable synchronization? ThanksMicrosoft 365 E7 and Agent 365 Are Now Generally Available: The Future of AI-Powered
The workplace is entering a new era where artificial intelligence is no longer just a helpful tool — it is becoming an active partner in how people work, collaborate, and make decisions. Microsoft has taken another major step in this direction with the general availability of Microsoft 365 E7 and Agent 365, bringing advanced AI capabilities, enterprise-grade security, and intelligent automation to organizations worldwide. https://dellenny.com/microsoft-365-e7-and-agent-365-are-now-generally-available-the-future-of-ai-powered-work-has-arrived/MSO Files being randomly renamed while open on desktop
Not sure if anyone is facing this issue - but I have been facing this for 2 months now and it is really really frustating..! While working on Excel, Word or Powerpoint - a lot of times (very frequent now) the filename of the open file (on which we are working) suddenly gets saved as a random number (e.g. 12456.xlsx). If we aren't alert - if you close this file - "You lose the original file from the original location". Gone - absolutely disappears. I tried to do some research on the issue and found - Closing Excel App and reopening will give you the randomly named file in 'recent' list - however you can't open it. Checked the hidden folders and found same name file in '.temp.upload' folder, but without any .extension Renamed this file to .xslx and I got all my data back. However - if you do not rcover your file on same day there is a chance that you lose this file forever. I understand now by some online surfing that this is a Onedrive Sync issue. However, my broadband is super - checked the data throughput for the instance and it was continuous highspeed without any drops. This has become so frustrating now that I am thinking of moving out of MSO. It is very stressful and distracting now to be continuously alert and check the filename every few seconds. Does anyone else face this issue? Are there any solutions for this problem?
Need to Restore PST Files to Office 365 Mailboxes - What's the Best Approach
Hey everyone, I have a task coming up where I need to restore several PST files back into Office 365 mailboxes. Haven't done this before at this scale and honestly not sure where to begin. I've looked at Microsoft's native import service through Purview but I have a few concerns: Some of the PST files are quite large — not sure how well it handles that I need to restore only specific folders for some users, not the entire PST I'm worried about data consistency after the restore Would prefer something that doesn't require too many admin roles or complex setup For those who have done PST to Office 365 restores — what approach worked best for you? Any tools, tips, or things to watch out for that you wish you knew before starting?
