MAICPP enrollment blocked (Ref 715-123160) – no workspace, requesting manual Vetting review
Hello Partner Compliance / Trust & Safety team, My enrollment in the Microsoft AI Cloud Partner Program was blocked by the automated trust check immediately after I submitted my company information ("Microsoft runs on trust ... your request was blocked"). Since the block happens at the trust-verification stage, no Partner Center workspace is created, so the standard in-portal support ticket cannot be raised (empty Workspace dropdown, Contact Support dead-ends). I would therefore appreciate a manual escalation. Request: Please route this to the Partner Vetting / Trust & Safety team for a manual review and reset so I can complete verification. If possible, let me know which validation step triggered the block so I can correct it before re-attempting. Case identifiers: - Program: Microsoft AI Cloud Partner Program - Reference number: 715-123160 - Transaction ID: e97d58e3-c28c-41c4-a635-8f455b2fbd32 - Correlation ID: efd2db84-043c-43c1-91b7-b9c1dc4dbd83 Context that may help: - Legitimate business: sole proprietorship (Einzelunternehmen) registered in Germany. - The Entra tenant is newly created for this purpose, which I understand can raise a risk flag; I am the Global Admin. - I can re-attempt using a global admin on my own business domain (rather than the account originally used) if that helps the trust evaluation. - Official business-registration documentation and VAT ID (USt-IdNr) are available on request for verification. Thank you for reviewing this.
Enrollment blocked Ref 715-123160 - cannot create support ticket
My AI Cloud Partner Program enrollment was blocked with the "Microsoft runs on trust" message, reference number 715-123160. Because enrollment failed, my account has no workspace, so Partner Center support cannot create a request — and the other support routes also dead-end. Could Microsoft please route this reference for manual compliance review? I can provide company verification details through a private channel.
URGENT: Blocked from Partner Center Enrollment ("Runs on trust") - Support portals inaccessible
Hello Microsoft Partner Community Team, I am urgently seeking assistance with an automated enrollment block. We are trying to register our business, Connect In Cloud Ltd (UK Companies House: 09550508), for the Microsoft AI Cloud Partner Program, but we have triggered the "Microsoft runs on trust" security block. I am completely unable to raise a standard support ticket because my Partner Center dashboard shows no active workspaces, meaning the support form will not allow me to submit a request. Furthermore, the standard business phone support lines drop the call after instructing me to use the broken portal. I need a moderator to please escalate this directly to the Vetting and Enrollment team so I can provide my business documentation, verify my identity, and have this block cleared. Here are my exact error details from the blocked screen: Error: Microsoft runs on trust... your request was blocked. Reference Number: 715-123160 Transaction ID: 4b89b272-50fe-4f37-8f5f-15f539cbaed0 Correlation ID: f13ebdd3-5d9d-4b45-a31d-0049e3489a11 Thank you in advance for your help in getting an internal support ticket opened for us
Trust-based access denial—requesting manual review and scope clarification(TrkID#2606090040007541)
We are reaching out after exhausting standard support channels regarding a trust-based access denial on our Partner Center account. Our India entity, ConvergeSoft International Private Limited (PartnerGlobal ID: 6077036), received the following response from Microsoft support: "Microsoft runs on trust... we are unable to reactivate your access. This decision cannot be changed by opening a new support case." Our account verification status shows Authorized. We have no outstanding invoices, no history of fraudulent or abusive activity, and are a legitimate 30-person software consulting firm serving enterprise clients across custom development, Salesforce consulting, and AI solutions. We respectfully request: 1. Escalation to the Partner Vetting / Trust & Safety team for manual review 2. Clarification on whether this decision extends to our US-incorporated entity (ConvergeSol Inc., New Jersey) or is limited to the India entity 3. Any documentation we can provide to support a formal review Tracking ID: #2606090040007541Commercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Could you please advise how I can have my enrollment routed to the Partner Trust & Safety (Vetting) team for manual review? I can provide my Tenant ID, Correlation ID, Transaction ID, and business verification documents privately if required. Thank you.Enrollment blocked by "Runs on Trust" cannot open ticket,please escalate to Partner Trust & Safety
Hi — my MAICPP enrollment was blocked at the trust-verification stage: "Microsoft runs on trust… your request was blocked," reference number 715-123160 (transaction ID displayed as "undefined"). Because it blocked before a workspace was created, I cannot open a support ticket — the Contact Support flow has no submit option. I am the Global Admin of the tenant. Could you please escalate to the Partner Trust & Safety team to review my verification and advise next steps? Legal entity: J.D.'S OTZ ACADEMY LLC Tenant ID: 5a9b9120-d943-40ca-b803-e7dcdc07e734 Sign-in: mailto:email address removed for privacy reasons D-U-N-S: 11-930-3322 · business name/address/EIN entered and matching IRS/registry records
Blocked enrollment, Trust Code 715-123160
with reference number: 715-123160 and transaction ID: 031f6984-2e99-4f97-a953-47eafc6ffb64. my account is blocked from enrollment to the commercial marketplace please help i would provide every legal details about me and my company to build trust please help
Blocked enrollment, Trust Code 715-123160 - requesting manual review
Hi moderators (JillArmour), my Microsoft AI Cloud Partner Program enrollment is blocked by the automated trust evaluation, and I can't open a support ticket because the account has no workspace (the known blocked-enrollment issue). Requesting escalation to the Vetting & Enrollment / Trust & Safety team for manual review to clear the block. Error details: Reference number: 715-123160 Transaction ID and Correlation ID: the forum blocks posting the full IDs — I'll share both privately on request. Account: Program: Microsoft AI Cloud Partner Program (basic/free) Legal entity: CometReplyAI Tenant: anthonythomashall31outlook.onmicrosoft.com I am the Global Admin of the tenant. Live website with legal footer: https://cometreplyai.com/ Why: I need a Partner One ID (MPN ID) solely to complete Microsoft publisher verification for my Entra app so customers can connect Microsoft 365 / Outlook. Happy to provide identity documentation and the full transaction/correlation IDs privately — please tell me the best private channel or DM me. Thank you.Commercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Can anyone please hell me to solve the enrollment issue Thank you.
