Forum Discussion
URGENT: Blocked from Partner Center Enrollment ("Runs on trust") - Support portals inaccessible
Hello Microsoft Partner Community Team,
I am urgently seeking assistance with an automated enrollment block. We are trying to register our business, Connect In Cloud Ltd (UK Companies House: 09550508), for the Microsoft AI Cloud Partner Program, but we have triggered the "Microsoft runs on trust" security block.
I am completely unable to raise a standard support ticket because my Partner Center dashboard shows no active workspaces, meaning the support form will not allow me to submit a request. Furthermore, the standard business phone support lines drop the call after instructing me to use the broken portal.
I need a moderator to please escalate this directly to the Vetting and Enrollment team so I can provide my business documentation, verify my identity, and have this block cleared.
Here are my exact error details from the blocked screen:
Error: Microsoft runs on trust... your request was blocked.
Reference Number: 715-123160
Transaction ID: 4b89b272-50fe-4f37-8f5f-15f539cbaed0
Correlation ID: f13ebdd3-5d9d-4b45-a31d-0049e3489a11
Thank you in advance for your help in getting an internal support ticket opened for us