Forum Discussion
Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review
Hello Microsoft Partner Community Team,
We are attempting to enroll our company in the Microsoft AI Cloud Partner Program, but our registration is being blocked by the automated trust verification system.
We are a legitimate, legally registered business operating in the cloud connectivity industry. Our DUNS number and all company information entered during enrollment are accurate and match our official government records.
Error details:
- Reference Number: 715-123160
- Transaction ID: 0e136d6b-9164-41c3-be26-9b301c9aac24
- Correlation ID: f8085e89-17fd-4b2a-8b47-40aea3030d82
Due to this block, our Partner Center account has no active workspaces, which means we are completely unable to create a support ticket through the standard Partner Center portal. We have also tried the partner.microsoft.com/support page, but it redirects us back to Partner Center — creating a loop with no resolution.
We are kindly requesting:
- Escalation to the Partner Center Vetting / Trust & Safety team for manual review
- A reset or unblock of our enrollment so we can complete registration
- Guidance on any documentation required (business registration, address proof, domain ownership, etc.) — we are ready to provide everything immediately
- for email contact, please contact the email address we leave on the request (format as: email address removed for privacy reasons)
Thank you in advance for your assistance.