Best practices for maintaining emergency contact information
Hello everyone. Our organization is currently reviewing its emergency contact directory as part of our business continuity and operational processes. What best practices do you recommend for keeping emergency contact information updated and ensuring it remains available during incidents or emergencies? Thank you for your suggestions.
MAICPP enrollment blocked (Ref 715-123160) – no workspace, requesting manual Vetting review
Hello Partner Compliance / Trust & Safety team, My enrollment in the Microsoft AI Cloud Partner Program was blocked by the automated trust check immediately after I submitted my company information ("Microsoft runs on trust ... your request was blocked"). Since the block happens at the trust-verification stage, no Partner Center workspace is created, so the standard in-portal support ticket cannot be raised (empty Workspace dropdown, Contact Support dead-ends). I would therefore appreciate a manual escalation. Request: Please route this to the Partner Vetting / Trust & Safety team for a manual review and reset so I can complete verification. If possible, let me know which validation step triggered the block so I can correct it before re-attempting. Case identifiers: - Program: Microsoft AI Cloud Partner Program - Reference number: 715-123160 - Transaction ID: e97d58e3-c28c-41c4-a635-8f455b2fbd32 - Correlation ID: efd2db84-043c-43c1-91b7-b9c1dc4dbd83 Context that may help: - Legitimate business: sole proprietorship (Einzelunternehmen) registered in Germany. - The Entra tenant is newly created for this purpose, which I understand can raise a risk flag; I am the Global Admin. - I can re-attempt using a global admin on my own business domain (rather than the account originally used) if that helps the trust evaluation. - Official business-registration documentation and VAT ID (USt-IdNr) are available on request for verification. Thank you for reviewing this.
Enrollment blocked Ref 715-123160 - cannot create support ticket
My AI Cloud Partner Program enrollment was blocked with the "Microsoft runs on trust" message, reference number 715-123160. Because enrollment failed, my account has no workspace, so Partner Center support cannot create a request — and the other support routes also dead-end. Could Microsoft please route this reference for manual compliance review? I can provide company verification details through a private channel.
URGENT: Blocked from Partner Center Enrollment ("Runs on trust") - Support portals inaccessible
Hello Microsoft Partner Community Team, I am urgently seeking assistance with an automated enrollment block. We are trying to register our business, Connect In Cloud Ltd (UK Companies House: 09550508), for the Microsoft AI Cloud Partner Program, but we have triggered the "Microsoft runs on trust" security block. I am completely unable to raise a standard support ticket because my Partner Center dashboard shows no active workspaces, meaning the support form will not allow me to submit a request. Furthermore, the standard business phone support lines drop the call after instructing me to use the broken portal. I need a moderator to please escalate this directly to the Vetting and Enrollment team so I can provide my business documentation, verify my identity, and have this block cleared. Here are my exact error details from the blocked screen: Error: Microsoft runs on trust... your request was blocked. Reference Number: 715-123160 Transaction ID: 4b89b272-50fe-4f37-8f5f-15f539cbaed0 Correlation ID: f13ebdd3-5d9d-4b45-a31d-0049e3489a11 Thank you in advance for your help in getting an internal support ticket opened for usTrust-based access denial—requesting manual review and scope clarification(TrkID#2606090040007541)
We are reaching out after exhausting standard support channels regarding a trust-based access denial on our Partner Center account. Our India entity, ConvergeSoft International Private Limited (PartnerGlobal ID: 6077036), received the following response from Microsoft support: "Microsoft runs on trust... we are unable to reactivate your access. This decision cannot be changed by opening a new support case." Our account verification status shows Authorized. We have no outstanding invoices, no history of fraudulent or abusive activity, and are a legitimate 30-person software consulting firm serving enterprise clients across custom development, Salesforce consulting, and AI solutions. We respectfully request: 1. Escalation to the Partner Vetting / Trust & Safety team for manual review 2. Clarification on whether this decision extends to our US-incorporated entity (ConvergeSol Inc., New Jersey) or is limited to the India entity 3. Any documentation we can provide to support a formal review Tracking ID: #2606090040007541Commercial Marketplace enrollment blocked – Trust Code 715-123160
Hello Microsoft moderators, My Commercial Marketplace enrollment is blocked with Reference 715-123160. I am the Global Administrator of my Microsoft Entra tenant and the owner of a Udyam-registered sole proprietorship (AK Sentinel Studios, India). Could you please advise how I can have my enrollment routed to the Partner Trust & Safety (Vetting) team for manual review? I can provide my Tenant ID, Correlation ID, Transaction ID, and business verification documents privately if required. Thank you.Enrollment blocked by "Runs on Trust" cannot open ticket,please escalate to Partner Trust & Safety
Hi — my MAICPP enrollment was blocked at the trust-verification stage: "Microsoft runs on trust… your request was blocked," reference number 715-123160 (transaction ID displayed as "undefined"). Because it blocked before a workspace was created, I cannot open a support ticket — the Contact Support flow has no submit option. I am the Global Admin of the tenant. Could you please escalate to the Partner Trust & Safety team to review my verification and advise next steps? Legal entity: J.D.'S OTZ ACADEMY LLC Tenant ID: 5a9b9120-d943-40ca-b803-e7dcdc07e734 Sign-in: mailto:email address removed for privacy reasons D-U-N-S: 11-930-3322 · business name/address/EIN entered and matching IRS/registry recordsRegistration Open: Community-Led Purview Lightning Talks
Get ready for an electrifying event! The Microsoft Security Community proudly presents Purview Lightning Talks; an action-packed series featuring your fellow Microsoft users, partners and passionate Microsoft Security community members of all sorts. Each 3-12 minute talk cuts straight to the chase, delivering expert insights, real-world use cases, and even a few game-changing tips and tricks. Don’t miss this opportunity to learn, connect, and be inspired! Secure your spot now for the big day: April 30th at 8am Redmond Time. See agenda details below and follow this blog post (sign in and click the "follow" heart in the upper right) to receive notifications. ❗UPDATE❗This event is expected to last around 2 hours and 15 minutes, due to the incredible number of community sessions that were submitted! 💖 Please see the timing table below broken out into sections of four talks each, and plan to arrive 10 minutes before the section that interests you, OR stay for the whole time! Speakers will be available in the chat to answer your questions; please ask your questions during their session. Spillover Q&A forum links will also be shared. The full session recording will be indexed and posted to Microsoft Security Community YouTube within 24 hours after the event. Bookmark this page or follow this blog post for updates! Agenda Legend ↩️ Data Lifecycle Management 🔐 Information Protection 🚫 Data Loss Prevention (DLP) 🦾 Data Security Posture Management (DSPM) for AI 🤖 Purview for AI 👁️ Insider Risk Management (IRM) 🔍 eDiscovery 📊 Governance 🗒️ Compliance Manager 🛡️ Data Security All times are listed in US Pacific/Redmond Time. Session lengths are rounded to the nearest minute. AGENDA Section 1 - approximately 8:00 am - 8:43 am ↩️ The Day Offboarding Exposed Infinite Retention — Nikki Chapple Length: 10 minutes | Topic: Data Lifecycle Management A routine Purview request led to an unexpected discovery: more than 9,000 orphaned OneDrives and thousands of inactive mailboxes still storing content long after employees had left. This talk explains how a retain-only policy created hidden retention debt and how Adaptive Scopes can help organisations separate active users from leavers to avoid similar pitfalls. 🔐 The Purview Label Engine: Automated Classification, Translation, and co-Documentation for Enterprise Tenants — Michael Kirst-Neshva Length: 12 minutes | Topic: Information Protection Global enterprises face the challenge of implementing uniform data protection standards across borders and languages. In this talk, I’ll present a framework that makes Microsoft Purview labels truly scalable. Discover how to roll out parent and child label logics automatically, manage priorities with a single click, and generate instant compliance documentation for every business unit. 🗒️ What's In My Compliance Manager Toolbox: A Cloud Security Architect's Perspective — Jerrad Dahlager Length: 8 minutes | Topic: Compliance Manager A practical walkthrough of how I use Compliance Manager across real client engagements to map controls, track improvement actions, and simplify multi-framework compliance. No theory, just what works in the field. 🛡️ Stop, Think, Protect: Data Security in Real Life with Purview — Oliver Sahlmann Length: 8 minutes | Topic: Data Security With simple labels and matching DLP policies, Purview offers a practical and accessible way to approach data security. This lightning talk uses a real-life traffic light concept to show how a low barrier to adoption can still drive meaningful protection and awareness. Section 2 - approximately 8:44 am - 9:15 am 🔐 Using Purview to prevent oversharing with AI services — Viktor Hedberg Length: 10 minutes | Topic: Information Protection In this day and age, AI is the big thing. However, Copilot has access to everything you can access, including potentially sensitive data. In this session we will look at how to prevent Copilot to access highly sensitive data, using Information Protection. 🦾 How I Helped My Customers Understand their AI Usage (and protect their sensitive data) — Bram de Jager Length: 5 minutes | Topic: Data Security Posture Management (DSPM) for AI As AI tools explode across the web, many organizations still have no idea what’s actually happening in the browser—where employees type prompts, paste sensitive data, or visit public AI sites outside corporate governance. In this lightning talk, I’ll share how I helped customers shine a light on this issue. We’ll explore how Purview Data Security Posture Management (DSPM) can reveal which AI tools employees use, what types of data they input, and where sensitive information may leak through prompts. I’ll walk through real customer scenario where we detected risky AI usage patterns—such as employees pasting confidential documents into public chatbots. 🔐 Four Labels Max for Daily Use: Which Ones & Why? — Romain Dalle Length: 8 minutes | Topic: Information Protection Sensitivity labels are one of the most critical parts of a Purview Risk and compliance deployment, if not the most critical, because it directly impacts how end-users and business units should allow or restrict themselves to share their business data, internally and externally, on a daily basis. Labels have not other options than being precise, meaningful, and balanced in terms of embedded data security. Setting the right taxonomy is core to success, and is everything but a one-time project. 🚫 Data-driven Endpoint DLP Solution with Advanced Hunting — Tatu Seppälä Length: 8 minutes | Topic: Data Loss Prevention (DLP) This lightning talk shows you how to use KQL queries in advanced hunting to easily build initial sensitive service domain groups for authorized and unauthorized domains based on your organization's usage patterns. The same approach can be used for numerous other similar solution refinement and design purposes. Section 3 - approximately 9:16 am - 9:46 am 🔐 The Purview Hack No One Talks About: Container Sensitivity Labels That Fix Oversharing Fast — Nikki Chapple Length: 10 minutes | Topic: Information Protection Most organizations tackle oversharing with manual fixes, but the fastest solution is often overlooked. In this lightning talk, I show how container sensitivity labels automatically apply the right sharing and collaboration controls, ensuring every new Group, Team or SharePoint site starts secure by default. 🔍 Does M365 Support eDiscovery? — Julian Kusenberg Length: 11 minutes | Topic: eDiscovery A myth-busting session that separates perception from reality when it comes to Microsoft 365 eDiscovery capabilities. 📊 Improving Discovery, Trust, and Reuse of Analytics with Purview Data Products — Craig Wyndowe Length: 5 minutes | Topic: Governance This talk shows how bringing Power BI and Fabric assets into Microsoft Purview Governance Domains and Data Products creates a single, trusted view of enterprise analytics. By connecting reports, semantic models, and underlying data with shared metadata, ownership, and business context, organizations can make existing assets easy to discover and safe to reuse. 🔐 Why You Should Create Your Own Sensitive Information Types (SITs) — Niels Jakobsen Length: 5 minutes | Topic: Information Protection An in depth analysis of why Microsoft SITs are not one-size-fits-all, and how to create your own using what Microsoft has already built for you. Section 4 - approximately 9:47 am-10:30 am 👁️ From Zero to First Signal: Insider Risk Management Prerequisites That Actually Matter — Sathish Veerapandian Length: 8 minutes | Topic: Insider Risk Management (IRM) A focused live demo showing the real world prerequisites required for Microsoft Purview Insider Risk Management to work effectively. This session highlights the critical Entra ID, Intune, Microsoft Defender for Endpoint, and Purview DLP configurations that must be in place before creating IRM policies. 🤖 Securing data in the age of AI — Júlio César Gonçalves Vasconcelos Length: 11 minutes | Topic: Purview for AI AI will transform business as we know it; but without proper governance, it can introduce serious risks. We’ll show you how Microsoft Purview enables organizations to accelerate AI adoption while maintaining security, compliance, and transparency. 🔍 Beyond eDiscovery - Purview DSI for Security Investigation — Susantha Silva Length: 11 minutes | Topic: eDiscovery Most people hear “Microsoft Purview” and immediately think compliance, eDiscovery, or legal holds. But this session highlights Data Security Investigations, showing how DSI lets you take a DLP alert or insider risk signal and turn it into a structured investigation. 🚫 Elevating Purview DLP with a real world use case — Victor Wingsing Length: 14 minutes | Topic: Data Loss Prevention (DLP) Learn how I hardened Microsoft Purview DLP beyond out of the box defaults—closing real world data loss gaps, tuning policies to actual user behavior, and turning noisy alerts into protection that really blocks exfiltration. - Quick Closing/ Resource Sharing
Blocked enrollment, Trust Code 715-123160
with reference number: 715-123160 and transaction ID: 031f6984-2e99-4f97-a953-47eafc6ffb64. my account is blocked from enrollment to the commercial marketplace please help i would provide every legal details about me and my company to build trust please help
Blocked enrollment, Trust Code 715-123160 - requesting manual review
Hi moderators (JillArmour), my Microsoft AI Cloud Partner Program enrollment is blocked by the automated trust evaluation, and I can't open a support ticket because the account has no workspace (the known blocked-enrollment issue). Requesting escalation to the Vetting & Enrollment / Trust & Safety team for manual review to clear the block. Error details: Reference number: 715-123160 Transaction ID and Correlation ID: the forum blocks posting the full IDs — I'll share both privately on request. Account: Program: Microsoft AI Cloud Partner Program (basic/free) Legal entity: CometReplyAI Tenant: anthonythomashall31outlook.onmicrosoft.com I am the Global Admin of the tenant. Live website with legal footer: https://cometreplyai.com/ Why: I need a Partner One ID (MPN ID) solely to complete Microsoft publisher verification for my Entra app so customers can connect Microsoft 365 / Outlook. Happy to provide identity documentation and the full transaction/correlation IDs privately — please tell me the best private channel or DM me. Thank you.
