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Counie
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Joined Jan 25, 2019
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Re: Why is "Activate device admin app" displaying when setting up Outlook on Android?
Hi All, What happened here is that a policy had been applied all along.. and we didn't notice it on the front end because everyone who tested the installation process did so on a mobile device that met the minimum requirements of the policy (mostly they were IT staff) It's not clear to me who actually set the policy originally , or if in fact anyone in our team manually configured this policy at all . However, when non-IT end users started to install Outlook .. in all cases it was on the Android platform .. we started to notice the "Outlook Device Policy" screens appearing. Eventually we determined that it was because their devices (these are all unmanaged personal devices) DID NOT meet the minimum standard of the policy. So the approach now is that if they don't meet the minimum standard.. they don't get to connect the app to our tenant.147KViews0likes1CommentRe: Outlook Device Policy screen presenting unexpectedly when installing Outlook for Android
We are still seeing these messages appearing and now there are "activate device adminstrator" messages appearing in Outlook for Android too. Devices upon which Apps were installed before we started seeing the messages are now displaying the messages too. Is there a resource that I can point our admin too to say "check here .. if there is a setting configured to 'yes' switch it back to 'No' "1.5KViews0likes0CommentsRemoving an account from OneDrive for Android
Hi All, I'm expecting that this should be relatively straightforward but unfortunately my google-fu hasn't located an answer and I don't have an Android device. End users OneDrive for Android app is retaining his old work/organisation account (in addition to his new work account).. is there an easy way for him to remove his old work account? PLease advise.167KViews3likes37CommentsOutlook Device Policy screen presenting unexpectedly when installing Outlook for Android
Hi, Since monday of this week (29/07) I've had reports from end user seeing an "outlook device policy screen" , screenshots in the following post. I wasn't aware of any changes being made at the tenant level that would have caused this. Is anyone else seeing this ? Is there a typical reason why this happens (i.e. does it normally turn out that someone will say.. "Oh , you mean , that change.. I didn't realise etc." https://techcommunity.microsoft.com/t5/Microsoft-Intune/Why-is-quot-Activate-device-admin-app-quot-displaying-when/m-p/778788#M2505Why is "Activate device admin app" displaying when setting up Outlook on Android?
Hi Everyone, I'm not very experienced with the Intune product set and within my tenant I don't have admin access to manage any settings related to mobile access management. From the beginning of this week, I'm receiving reports from people installing the Outlook for Android app and connecting to our tenant that they are seeing an additional "Activate device admin app" screen that we were not expecting to see. The screen is that which is displayed at the following URL https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872 None of the admins have reported making any changes at tenant level. Are there any reasons why this message will have started appearing at this stage? Could Microsoft have made a change to the configuration settings? (perhaps one that has been announced already) Thanks everyone.153KViews0likes11Comments
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