mobile application management (mam)
847 TopicsIntune MAM - Questions about Company Data Removal
Hey all, we're looking to deploy Intune MAM for an organization. The organization only has BYOD devices (users have their own personal phones and company-provided phones are NOT an option.) Our end goal is the ability to wipe company data from a phone once a user has been offboarded (Outlook, Teams, etc.). To reduce friction, we identified that MAM may be the policy to allow for company data removal with little to no friction. Upon doing some reading, we came across a source that said that if a user uninstalls the broker agent (Intune Company for Android and Microsoft Authenticator for iOS), that an App Selective Wipe will NOT complete, especially if the user uninstalls the app BEFORE the wipe or DURING the pending wipe. Has this been the case for anyone else and do you have suggestions as how we can get to our end goal?42Views0likes3Comments- 18Views0likes1Comment
Have OneDrive or SharePoint files/folders on home screen of iPad without internet connection?
This. I'm on a big iOS project. We have several users who need files on an ipad when traveling, and be able to open them when there is no internet connectivity. These files aren't intended to be edited, just 'read only.' These files do not contain any sensitive corporate data. The content lives in SharePoint online and I'm using OneDrive as a bridge to their sharepoint site. BUT the files can only be viewed on the ipad within the OneDrive app without internet access. These are devices using user affinity enrollment. Initially, the solution for users was to use the 'Mark Offline' feature within the OneDrive iOS app. I used Power Automate to have it fetch new files found in OneDrive and move them to the teams SharePoint site. These shared devices are locked down (an understatement). These will be used by the least computer savy/literate people and so having them dive through OneDrive folder after folder, even offline, is a tall order to ask. I totally get it and don't want them doing that either. So now I have to move onto plan B. How can we put the files that live within OneDrive/Sharepoint onto the home screen without an internet connection when the ipad is 'out in the field.?' This would make it infinitely easier for them. The key here is to not have end users manually moving files around. We don't want them to even have to go into OneDrive and mark folders/files offline, if possible. We don't have the SharePoint app on them. I tried the SP app a while back, and it is a hot mess of garbage. I could revisit it. Whatever I can get to work of course we'll have to modify our Intune polices. Thoughts?21Views0likes0CommentsCompany portal says rooted device but it's not - Android
Hi everyone, We came across a situation where one of our Android user is not able to access Outlook and Teams due to rooted device. We configured only App protection (MAM) policy in Intune and blocked access from Jailbroken/rooted devices. Only the MAM policy as been applied on the device and the device is not enrolled with Intune. So far, we have followed below troubleshooting, Rejoined the device again, however after sometime, the error will be appeared again. Check whether the device is rooted or not (Go to Settings > About phone > Status Information > Phone Status). Phone status says official. I believe this means not a rooted device. Below is the error message from the company portal Device Status in Azure AD (Not enroll with Intune) I would appreciate if anyone can help me whether I have anything else try out before I create a support case with Microsoft. Thanks, DilanSolved37KViews0likes10CommentsHow to exclude specific machines from Intune compliance policy?
Hi, I need a few virtual machines to be excluded from the Intune compliance policy, I thought that the following setup would be sufficient to accomplish this and be able to access corporate data without the need to make these virtual machines compliant (they all have fixed IPs): Unfortunately this isn't working and I'm wondering how could I exclude this machines from enrolment. Thank you, IonSolved40KViews0likes11CommentsiOS Intune Issues
Hi, I have three questions here: 1. How do I stop the attached from popping up - it always pops up even if 'cancel' is pressed. 2. Is there anyway to remove the bloatware from the device e.g. Health etc when the device is being enrolled? 3. Why can't you push out VVP apps to the company portal? Thanks,Solved916Views0likes2CommentsEntra Shared Mode - Force App Stop
Hi All I hope you are well. Anyway, I was asked this yesterday and think I already might know the answer, but here goes. We had an instance of Microsoft Excel stuck in "getting things ready" on an Android Entra Shared Mode Device. Technical Support wondered if there was a way to Force Stop Excel or clear the app data. We had a look in Exit Kiosk Mode, Android Settings, and the Force Stop of Excel said "Action not allowed" and the clear the app data said "Unable to delete data for app" So, my question(s) would be, is going into Exit Kiosk Mode and even trying to force stop / clear data on apps even a valid option, or is this by design? Would adding Excel to this setting help? Any help or confirmation would be greatly appreciated. Stuart140Views0likes2CommentsAutopilot enrollment through serial number
I’m working for a reseller, and one of my customers has asked us to enroll their device serial numbers into their Intune/Autopilot tenant. We only have permission to upload devices because we are not their CSP partner. Now the customer wants us to enroll the devices, including their Purchase Order (PO) number, in the Purchase Order field in Intune. The issue is: Because we are not their CSP, the tenant does not allow us to enter or modify the Purchase Order field when we upload devices. My question: Is it possible for a non‑CSP reseller or partner to add a Purchase Order number during Autopilot device enrollment? If not, what options exist for a reseller to ensure that the Purchase Order field is populated?108Views0likes1CommentIntune MAM BYOD: Remove Account message for iOS devices
Hello, I am seeing an issue for Intune MAM BYOD(iOS) users. After a user account password reset, it causes Intune to remove the account configured from mobile applications like MS Outlook, Work, OneDrive, etc. Current Intune Configuration: Done - App Protection Policy Done - Conditional access policy --> Grant --> Requires app protection policy (checked) Users had to re-enrol to access his/her data. Here is the screenshot, Thank you,147Views0likes1Comment