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Joshua14
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Joined 7 months ago
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All day bookings are 25 hours and prevent bookings being made next day
As the title states, and as I've seen on may others posts this is still an ongoing issue. This is my second post around this issue with no resolution. The simplest way to explain is we have a desk booking system set up here. When 'Desk 1' is booked all day for example Monday, this shows in the calendar as 00:00 Monday to 23:59 Monday, GREAT! But when you look deeper into this, and turn off the 'All Day' slider, it changes to 0:59 the next morning for finish. This means that when 'Desk 1' is being booked for Tuesday, THE BOOKING SITE CALENDAR SAYS IT ISN'T AVAILABLE. We would work around this by setting each booking 8am-8pm but there are more than 5 desks, so you lose vision of what has been booked until you go into the view of 'view by staff' for the day. I can see forum posts going back around 2-3 years with this issue and our clients are tired of it not working. As are we with trying to sort this un-bookable booking system out. Has anyone found any way around this? We've changed time zones, business hours, every setting under staff and services with no progress except maybe a few days of not having a full office so people just pick and choose a desk that they can actually book to save another headache. We've even set a new booking calendar up with many variations of setting up staff and services. THIS HAUNTS MY DREAMS PLEASE FIX IT OR HELP ME UNDERSTAND WHY ALL DAY MEANS 24 HOURS AND 59 MINUTES.Bookings shows no dates available until clearing site data
As the title suggests, I have had this issue recurring with the bookings application for a client. Most times when the client adds a booking in at the start of the day it works fine. However, when the booking has been made and we go to make another, it will not let us add another booking on that date as it brings up "There are no available bookings for this day". The only fix I have found for this is opening manage site data on chrome and deleting the site cookies where we sign in again and this is fixed, UNTIL 5 MINUTES LATER WHEN THEY WANT ANOTHER BOOKING... We've tried all browsers from DuckDuckGo, FireFox to Safari and Chrome. Removing permissions and re adding. Deleting the bookings page and setting up from scratch. We've tried leaving calendar settings as default and modified to the clients preferences Made sure all settings, even down to the time zone, match any troubleshooting methods out there. And spending countless hours googling and trying to fix this but it persists. Can anyone help shed some light? Could this be due to the main calendar being open to nearly 100 people and they have their own calendars and then booking sites linked? Could it be down to one users settings that is throwing off the sync? Just weird how this is happening to all users... Thanks in advance 😊424Views0likes0Comments
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