Disable Reschedule Broken
The ability to disable the reschedule feature for the person receiving the invite seems to be broken. I deselected the radio button (seen in my screenshot) in the service and saved changes. But when I test it, the email notification still provides me the ability to reschedule or cancel the appointment. In our organization, these appointments are time sensitive and legally cannot happen after a certain date, which varies for each person. We are managing over 200 appts per week, so it is not possible to do any sort of manual work around to ensure we catch unauthorized movement. In researching the issue, it looks like others have asked about the broken functionality, as seen in this 2024 post: Problem with the option to prevent customers managing their bookings | Microsoft Community Hub. But there has been no response. How do we get this issue on Microsoft's radar?
"Some error occurred" message when trying to open booking's link
Hi all, I have been getting this "Some error occurred" message when trying to open our booking page link for our testing center. I noticed there was some issues back in 2024 with this message, but wasn't able to find any sort of fix to it, other than Microsoft fixing it back then. Not sure if anyone here has some suggestions or ideas as to why we are getting this message to appear. Only thing that comes to mind, is some of our Power Automate workflows that is in our Microsoft bookings page is not connected anymore. But I assumed that the page to create a booking would not be affected by power automate, but if it does, please let me know! Thanks for any help with this!
"Request Response" not working on Bookings calendar events
I use Microsoft Bookings. When people use my bookings page and book an appointment with me, the appointment invitation is correctly emailed to the person booking the appointment and the appointment shows up on my correct Outlook calendar. The issue I am having is that the calendar event settings do not, by default, enable the "Request responses" option and so when I view the event from my Outlook calendar, I don't see if the attendees have accepted or declined the invitation. When I schedule a calendar event without the use of the Bookings feature, the "Request responses" option is enabled by default. Is there a way to change the Bookings default settings so that "Request responses" is enabled by default so if the attendee accepts the invitation I will be able to see this when I view the event in my Outlook calendar? Is this a known "bug" in Microsoft Bookings that other users have reported to Microsoft or voiced as a concern in online forums? Has Microsoft replied to any of these concerns to other Bookings, Outlook, or Microsoft 365 users?
Day by Staff View - Stuck in 6 day View
Hi all, I wonder if anyone can help please? We have one main booking page with 5 different services listed within it with their own emails addressed linked to Outlook calendars. In the past few weeks, the main booking calendar has only allowed us to view 6 days at a time, which is almost impossible to view when there are 5 services listed. We have also used 'day by staff' view and been able to scan through one day at a time to easily see what appointment are available and where each day. I have tried all of the advice i can find only, cleared cache, flicked between the different views, checked the booking availability - nothing seems to fix it. Is anyone else having this issue, and can anyone help? Thank you
Bookings - include cancel button in notification emails
Is there a way to put an option to either automatically include the cancel button or omit it in the notification emails? Instead of adding it as an additional information because I also don't know where I can get a dynamic cancellation link that can be used to cancel any of the appointments booked. This is a pretty basic feature just like the reschedule button. The problem if there is no cancellation button in the notifications is that there is no way for the client to cancel the appointment unless he/she saved the cancellation link found in the booking confirmation page after he/she had booked the appointment via the page. Only the admin has the ability to cancel the appointment manually via the bookings calendar.
Bookings notification email does not include custom field information
Bookings notification emails only include the service name, customer name, and date/time. It is important that other fields, especially custom fields and the person with whom the appointment is made (as applciable), are included in the email notification. Otherwise, it is too difficult to understand with whom the appointment is made or actions that need to be taken to prepare for the appointment based on the data collected from custom fields. This lack of data makes Bookings nearly useless except for personal bookings where only one person needs to know info about their own appointments.
