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Joshua14's avatar
Joshua14
Copper Contributor
Jun 11, 2024

Bookings shows no dates available until clearing site data

As the title suggests, I have had this issue recurring with the bookings application for a client. 

 

Most times when the client adds a booking in at the start of the day it works fine. However, when the booking has been made and we go to make another, it will not let us add another booking on that date as it brings up "There are no available bookings for this day". The only fix I have found for this is opening manage site data on chrome and deleting the site cookies where we sign in again and this is fixed, UNTIL 5 MINUTES LATER WHEN THEY WANT ANOTHER BOOKING...

 

We've tried all browsers from DuckDuckGo, FireFox to Safari and Chrome. 

Removing permissions and re adding.

Deleting the bookings page and setting up from scratch.

We've tried leaving calendar settings as default and modified to the clients preferences 

Made sure all settings, even down to the time zone, match any troubleshooting methods out there.

And spending countless hours googling and trying to fix this but it persists. 

 

Can anyone help shed some light? 

 

Could this be due to the main calendar being open to nearly 100 people and they have their own calendars and then booking sites linked? Could it be down to one users settings that is throwing off the sync? Just weird how this is happening to all users... 

 

Thanks in advance 😊

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