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Joshua14's avatar
Joshua14
Copper Contributor
Aug 14, 2024

All day bookings are 25 hours and prevent bookings being made next day

As the title states, and as I've seen on may others posts this is still an ongoing issue. This is my second post around this issue with no resolution.  

 

The simplest way to explain is we have a desk booking system set up here. 

When 'Desk 1' is booked all day for example Monday, this shows in the calendar as 00:00 Monday to 23:59 Monday, GREAT! But when you look deeper into this, and turn off the 'All Day' slider, it changes to 0:59 the next morning for finish.

This means that when 'Desk 1' is being booked for Tuesday, THE BOOKING SITE CALENDAR SAYS IT ISN'T AVAILABLE. 

 

We would work around this by setting each booking 8am-8pm but there are more than 5 desks, so you lose vision of what has been booked until you go into the view of 'view by staff' for the day. 

 

I can see forum posts going back around 2-3 years with this issue and our clients are tired of it not working. As are we with trying to sort this un-bookable booking system out. 

 

Has anyone found any way around this? We've changed time zones, business hours, every setting under staff and services with no progress except maybe a few days of not having a full office so people just pick and choose a desk that they can actually book to save another headache. We've even set a new booking calendar up with many variations of setting up staff and services. 

 

THIS HAUNTS MY DREAMS PLEASE FIX IT OR HELP ME UNDERSTAND WHY ALL DAY MEANS 24 HOURS AND 59 MINUTES. 

  • Patty88's avatar
    Patty88
    Copper Contributor
    I am just wondering why no one else is replying here. I think everyone has this issue using 1 day services in Microsoft Bookings.
    We have exactly the same issue. A 1 Day service is expanding as two days. So, if you book a 1 day service for monday, tuesday will be blocked as well. Its booking 2 days instead of 1 day. This is obliviously a bug, as we never experienced it before and we have not changed anything in our settings.
    Microsoft needs to fix this!
      • Patty88's avatar
        Patty88
        Copper Contributor

        Hi danrubin, the problem is that I am the only one who created an official ticket about this on Microsoft support. So, solving this is a very low priority for Microsoft... . 

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