Forum Discussion
PriaLH
Nov 19, 2020Copper Contributor
Still connecting to remote devices
Hi guys, I met a connection problem preventing me from joining a meeting that said "Still connecting to remote devices. Calling isn’t available yet", but I didn't connect to any other devices. And for insurance, I turned off my bluetooth also.
Could anyone see how to solve this? Thanks!
Joseph_Mitchell The ramifications are O365 app authentication on devices. Usually a restart of a physical device or log in/log out from VDI will clear up issue. That's the downside. Otherwise they'll get a different error.
- Mark GarzaBrass Contributor
PriaLH Had this on VDI
- rcostello400Copper Contributor
Mark Garza How did you resolve it?
- Mark GarzaBrass ContributorFor the scenario, deleting the AAD managed device profile cleared the issue on wdesk (Citrix VDI) for MS Teams Optimized client. Two times now.