Forum Discussion

Copper Contributor

Nov 19, 2020

Solved

Still connecting to remote devices

Hi guys, I met a connection problem preventing me from joining a meeting that said "Still connecting to remote devices. Calling isn’t available yet", but I didn't connect to any other devices. And fo...

How-to

meetings

microsoft teams

Mark Garza
Dec 29, 2020
Joseph_Mitchell The ramifications are O365 app authentication on devices. Usually a restart of a physical device or log in/log out from VDI will clear up issue. That's the downside. Otherwise they'll get a different error.

Joseph_Mitchell

Copper Contributor

Dec 24, 2020

Mark Garza

Hi Mark, could you clarify I've got the correct idea for this.

Open Azure AD

Find the user

Open devices

Tick the registered device>Delete

What are the ramifications of this or does it just re-register next time the user signs in on that device? I've not had endpoint/intune training in anyway but I've got this issue for a user.

Mark Garza

Brass Contributor

Dec 29, 2020

Joseph_Mitchell The ramifications are O365 app authentication on devices. Usually a restart of a physical device or log in/log out from VDI will clear up issue. That's the downside. Otherwise they'll get a different error.