02-22-2019 07:00 AM
02-22-2019 07:00 AM
So, i've been talking with few firms adopting Teams and we haven't figured out yet the usage of Teams and Channels.
Bottom line, the goal is to be able to share files, chat and have calls.
Chat is great, also meetings are easy to schedule, but Channels are still unknown.
We are using today Skype for standup, scrum calls and also for chatting about various issues.
In Teams, i can setup a meeting, chat within that meeting and make a call, but that meeting doesn't show up regularly on the side bar.
So i thought the Channel would be great place for that! have a channel to have the files, chat and have a call! but NO, calls cannot be made from channels. WHY?? Do i need to replicate every group of people that i have in Channel to be in the chat, to make calls?
Also i don't want to schedule a meeting every time i want to call the team about something. Again, it works from chat but doesn't work from the Channel.
Anyone has a solution for that? What would be the best practice here?
02-22-2019 07:08 AMSolution
02-22-2019 07:10 AM
03-19-2019 01:54 PM
so we started using channels to manage our internal communication and this raises another related question: With chats i see on the left side "chat" with number of unread messages, so i know i haven't read all messages, but with Teams i have no indication i have a unread messages so it's difficult to find the threads and conversations i'm missing. Any idea about it?
03-19-2019 02:17 PM
03-23-2019 06:06 AM
03-25-2019 05:49 AM
@Steven Collier i expect that if i'm following a channel and it's in my favorites, instead of just showing a notification popup on my desktop with "you have notification at XXX channel" it will actually show the message that was sent, otherwise it's worthless and requires me to click the notification and read the message only in the channel.
The behavior for followed channel to be exactly as a chat i'm part of in terms of notification content and UX.
Coming back from a product forum in NYC, we're one of the few FinTech companies that adopted Teams (80% claimed they're using Slack), and we really try to make an effort to stick with it, but we need more support from Microsoft to make it work.
03-25-2019 02:54 PM
@Yossi Leon So far I can see 28 votes on UserVoice for this, I suggest you vote too ...
There are actually 149 people voting to remove the message from instant messages ...
04-09-2020 07:15 AM
The meet now doesn't call but rather posts a Join Meeting post on the channel.
I need to know how we can initiate calls via a channel. Without having to create new groups in the call tab. In skype you can call an entire group that's in a chat
04-09-2020 07:38 AM
04-13-2020 07:19 AM
04-13-2020 07:28 AM
It doesn't help either that the Calendar within teams doesn't allow you to setup a meeting for a private channel you are in..
Also, setting up a Teams meeting via outlook, if using the Channels email address, doesn't allow the users of that channel to accept the meeting. It just comes up on their calendar..
Do you know of a way to bridge the channel members to creating new chat groups? so that i don't have to manually do it?
I thought that having the channels would allow us to call up meetings from them, but as you've noted it isn't possible. And adding the @ in the channel doesn't guarantee that members will see it. End users need to hear something to alert them of an incoming call..
04-13-2020 07:38 AM
04-13-2020 08:20 AM
"If it's the same group of people you are working with then create a Team around that group of people?"
The way we are approaching the use of Teams is:
Company name (team)
general channel (where all org members can communicate in public), used for company announcements
Then we created private channels for groups of pple that need to communicate with on a daily basis including have standups..
We have some public channels that any one can jump in for help.
I will try the @ in the chats but based on what I've provided above, are we using the wrong approach?
We do have other teams but we use it to communicate say to another external org with the same structure as above
04-13-2020 08:29 AM
04-13-2020 10:47 AM
We are so deep in the setup that asking to break off into teams would cause a whirlwind of well you know... Plus the group of pple is always changing.. But you have given me something to think about.. Though we are deep, i may be able to figure out a way to make it happen.. If it means giving them the functionality they seek. Ultimately would be nice for Microsoft to allow calls from private channels. As i said before, i can't even setup a meeting in the Teams Calendar for private channels..
What i have done is changed the meeting policy to be enabled for all. Now users, when they try to setup a meeting in outlook, are able to setup a Teams Meeting.. The only thing though is that they have to add each person manually.. I tried to add a channel email address but that didn't work out well.
Now that they know to do this, pple get meeting reminders as they normally would.
They just miss the whole skype group call ... Which i know means I'd have to setup call groups in teams..