04-26-2020 03:47 PM
04-26-2020 03:47 PM
04-26-2020 10:50 PM
05-16-2020 12:40 AM
This seems to be a real bug. Because I kept getting this message with all my standard email addresses, I created a new one specially for a free Teams account. It has never been used for anything else anywhere. I still get that "please go away" message.
Nobody can possibly have "set up Teams for this organisation...". And I am the only person who could possibly be classed as the "admin" (2 iMacs).
So what does one do next?
05-16-2020 01:31 AM
I've just noticed you said "a new outlook.com account". Is that compulsory? Can I not use some other account than outlook.com?
I have never used outlook.com because as a mail client Outlook itself is so awful.
05-20-2020 03:35 AMSolution
05-20-2020 03:42 AM
@Christopher Hoard Hey Chris, I can't believe how many posts I've seen about the issue "someone has already..". Microsoft really should create and/or update a support page for this particular message. You know someone to reach out to?
05-20-2020 03:45 AM
05-20-2020 04:04 AM
@Christopher Hoard I am trying with Laurie Pottmeyer as she just recently posted the below conversation about 'Teams support'. See this link and perhaps add a comment as well? Thanks!
05-21-2020 01:50 PM
@Christopher Hoard Look what I found :)
“Someone has already setup Teams for your organization" error in Microsoft Teams
10-22-2020 03:18 AM
10-22-2020 03:38 AM
@LiaMcLoughlan Hi, are you using Teams free? If so there's no official support to contact I'm afraid. Would you mind describing your particular issue to see if I (we) can assist anyway? And also let us know what troubleshooting steps you have performed, thanks!
10-22-2020 04:04 AM
@bec064 Thank you :)
I have a personal email account that I use for microsoft and have successfully login to Teams via the mobile app without issue. However, I get the error when attempting to login on my macbook - both online and with the application.
I have attempted all the solutions in the self-help to no avail... I have Authenticator on my phone so have noticed that I have a Microsoft and Azure AD account under the same email that I am trying to login with... The Azure AD account may be due to adding the account to Outlook as the email is Yahoo based, so I don't know how to delete it.
10-22-2020 11:50 PM
@LiaMcLoughlan Hi, sorry but that didn't make it more clear I'm afraid ;)
As it works using your phone you should be able to solve this. Are you using Teams free? You've tried "all the solutions", what does it mean? Incognito / InPrivate? Reset of Teams app? Removal of cache?
The linked accounts you mentioned needs to be unlinked as that's an issue. Try signing in at all available places, Yahoo, Microsoft personal account, Azure AD and look for any associations to remove.
If you just cannot get this to work even though you've tried all workarounds perhaps you need to create another Teams free account, if that's what you're using obviously.