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DavidClemm's avatar
DavidClemm
Copper Contributor
Apr 26, 2020
Solved

Someone has already set up Teams for your organisation Ask your admin to get you started with Teams,

I've tried logging on for the first time in to my MS Teams account and also via the Windows app and I keep on getting the message: Someone has already set up Teams for your organisation Ask your ad...
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    May 20, 2020
    Is you are signing up for a free teams account and you use a registered domain that is already somewhere within Microsofts ecosystem (I.e. Office 365, a trial account previously) then it will have the message above. The only resolution to that is to contact Microsoft and ask them a.) where it is and b.) to remove it. There are many reasons it could have ended up there including another organisation adding it to their account. We typically recommend outlook because you can use those email addresses to sign up to Free accounts. Gmail addresses work too. If you have your own on your own domain and you are getting that message you need to contact support

    Best, Chris

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