Forum Discussion
DavidClemm
Apr 26, 2020Copper Contributor
Someone has already set up Teams for your organisation Ask your admin to get you started with Teams,
I've tried logging on for the first time in to my MS Teams account and also via the Windows app and I keep on getting the message: Someone has already set up Teams for your organisation Ask your ad...
- May 20, 2020Is you are signing up for a free teams account and you use a registered domain that is already somewhere within Microsofts ecosystem (I.e. Office 365, a trial account previously) then it will have the message above. The only resolution to that is to contact Microsoft and ask them a.) where it is and b.) to remove it. There are many reasons it could have ended up there including another organisation adding it to their account. We typically recommend outlook because you can use those email addresses to sign up to Free accounts. Gmail addresses work too. If you have your own on your own domain and you are getting that message you need to contact support
Best, Chris
Alan_Jones
Feb 02, 2021Copper Contributor
This problem is driving me crackers and I'm just going round & round in circles. The Microsoft automated help-bot is useless and everything I try just brings me back to ground zero.
aren't there actual human assistants that have access to the Microsoft account information and pinpoint why the error is occurring?
I, & my domain / email address definitely don't fall into any of the categories that don't qualify for a free Teams account so I can't understand where the problem lies. I can access & use Teams from another domain that I administer without problem.
Any help greatly received.
Alan J.
- ChristianBergstromFeb 03, 2021Silver Contributor
Alan_Jones Hey, some of the most common scenarios Someone has already set up Teams for your organization error in Microsoft Teams - Microsoft Teams | Microsoft Docs