Forum Discussion
DavidClemm
Apr 26, 2020Copper Contributor
Someone has already set up Teams for your organisation Ask your admin to get you started with Teams,
I've tried logging on for the first time in to my MS Teams account and also via the Windows app and I keep on getting the message: Someone has already set up Teams for your organisation Ask your ad...
- May 20, 2020Is you are signing up for a free teams account and you use a registered domain that is already somewhere within Microsofts ecosystem (I.e. Office 365, a trial account previously) then it will have the message above. The only resolution to that is to contact Microsoft and ask them a.) where it is and b.) to remove it. There are many reasons it could have ended up there including another organisation adding it to their account. We typically recommend outlook because you can use those email addresses to sign up to Free accounts. Gmail addresses work too. If you have your own on your own domain and you are getting that message you need to contact support
Best, Chris
HealeyBebkanov
May 16, 2020Copper Contributor
I've just noticed you said "a new outlook.com account". Is that compulsory? Can I not use some other account than outlook.com?
I have never used outlook.com because as a mail client Outlook itself is so awful.
May 20, 2020
Is you are signing up for a free teams account and you use a registered domain that is already somewhere within Microsofts ecosystem (I.e. Office 365, a trial account previously) then it will have the message above. The only resolution to that is to contact Microsoft and ask them a.) where it is and b.) to remove it. There are many reasons it could have ended up there including another organisation adding it to their account. We typically recommend outlook because you can use those email addresses to sign up to Free accounts. Gmail addresses work too. If you have your own on your own domain and you are getting that message you need to contact support
Best, Chris
Best, Chris
- ChristianBergstromMay 20, 2020Silver Contributor
ChrisHoardMVP Hey Chris, I can't believe how many posts I've seen about the issue "someone has already..". Microsoft really should create and/or update a support page for this particular message. You know someone to reach out to?
- May 20, 2020I don't personally. It should be a general support page shouldn't it liked off of the sign up process and go step by step in order to resolve. I have seen at least two dozen the last month or so
Best, Chris- ChristianBergstromMay 21, 2020Silver Contributor
ChrisHoardMVP Look what I found 🙂
“Someone has already setup Teams for your organization" error in Microsoft Teams