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Select my Background option not visible in my MS Teams
Hi,
I have two laptops from work , don't seem to have "Select my Background option" visible in my MS Teams in one of them. For that particular model of the laptop no one in the company seems to have it.
I still have blur video option though. MS teams is updated on both systems. Both on Same O.S
Few devices in our company have it , majority don't.
1. If it's done on the tenant level i assume everyone should get it at the same time. As one company should be under one Tennat- is that correct ?
2. If it's account based then i understand it's probably rolled out to few accounts (i mean user accounts).
Is there a way to check how MS is doing that because users who have real high end devices have it working on their devices. The other devices we have are not at all old though but less fancy configuration
We encountered the very same issue and after some significant hunting, we isolated the issue to 3 JSON files that need replacing.
I have included these files within the zip file attached.
To ensure that this works for you, follow the steps below:
1. Sign out of Teams (do not just exit the application), and wait until the application asks you to sign in.
2. Close/Exit Teams by right clicking on the Teams icon in the system tray and selecting Quit.
3. Extract the zip file to a location of your choosing and copy the extracted files.
4. Browse to %APPDATA%\Microsoft\Teams and paste the 3 files you extracted in step 3 into that folder, replacing the originals.
5. Launch Teams again and sign in.
6. Enjoy your Backgrounds feature.
Please note that this fix will only work if your laptop/PC has the capable hardware to support this feature.
Hope this helps you!
Yadwinder1130My issue is that ON THE SAME COMPUTER, sometimes background effects are there and sometimes they aren't. How can that be?
A few days ago, I wanted to eliminate my background pic for a recent call and could not. But today ON THE SAME COMPUTER, the setting is right where it should be.
Yadwinder1130 So I am not sure if this is going to help anyone in here but I thought it was worth to share as I finally have access to the custom background feature!. I have tried everything posted in this discussion and had given up since nothing worked. Yesterday, we "discovered" that users being in a specific meeting policy was preventing them to see/use the custom background feature. We had created a separate policy with the exact same settings as our org-wide one except the one allowing people to record meetings. This was done way before the background feature was available but not sure if it made a difference. We noticed that if users were assigned that meeting policy then they would not have the custom background feature available and since I have been on that policy for ever I never saw the feature at all in my Teams meetings.
I created a new from scratch/fresh policy (not a copy) for the groups that needs meeting recording capability and moved everyone from the "old" policy to the new one and that DID IT! Now I can record meetings as well as use the custom background feature.Again, not expecting that this will be the solution for everyone here but maybe will help someone!
Yadwinder1130 THOUGH I HAVE OTHER OPTION I DO NOT HAVE CHANGE BACKGROUND OPTION .
- I DO NOT HAVE CHANGE BAGKGROUND OPTION I HAD BEFORE THOUGH.
please let me change my background it is my humble request .
In MS team app there is no option for backround effect accept me every in my school has this option in their PC please help me It"s a request
- Background effects option I swe it on my laptop and then one day it disappeared pls enable it I need it so much
- I fixed by switching my camera on custom set up. Just choose your camera again in the custom set up and the option will go back
We also have this issue, but in addition to some having Background and some having only the Blur option, the option seems to change within the individual user. Sometimes they have it one day, not the next. I have tried to see if there is any sort of pattern, wired vs wifi...in office vs remote VPN. I can not establish any pattern as of yet.
We encountered the very same issue and after some significant hunting, we isolated the issue to 3 JSON files that need replacing.
I have included these files within the zip file attached.
To ensure that this works for you, follow the steps below:
1. Sign out of Teams (do not just exit the application), and wait until the application asks you to sign in.
2. Close/Exit Teams by right clicking on the Teams icon in the system tray and selecting Quit.
3. Extract the zip file to a location of your choosing and copy the extracted files.
4. Browse to %APPDATA%\Microsoft\Teams and paste the 3 files you extracted in step 3 into that folder, replacing the originals.
5. Launch Teams again and sign in.
6. Enjoy your Backgrounds feature.
Please note that this fix will only work if your laptop/PC has the capable hardware to support this feature.
Hope this helps you!
- Thank you, RWYoung! Almost two years later, and swapping out the JSON files still worked.
- Thank you! It works for us, though might be risky in a cyber world. 🙂
- Worked! Thank you!
