No "chat" icon in the iOS app ?

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Occasional Contributor

Hello, 

 

Since the latest update of the iOS TEAMS app, there is no "Chat" icon anymore. To access a chat we now have to search for the person, click "send a message" and then the conversation appears. 

 

teams-ios.jpg

 

The icon used to be in the bottom bar. It's still existing in the Android app. 

 

What is it here, a feature that's about to be removed or just a bug, fixed in the next version ? 

 

Thanks !

Regards, 

 

Erik 

12 Replies
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Strange! I have it still and also having the most up to date version...What version do you have?

(Settings - About)

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TEAMS-ios2.jpg

 

A colleague has a previous version (1.077.2018071502) and she has the CHAT icon... 

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hi! I have the 1.077.2018090201 version and have the chat icon! Try refreshing the appstore and see if there's a new version available! Otherwise Try to uninstall/install

 

Cheers / Adam

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Also it the issue persists, try to submit the error from the Teams App so you can get support from the Team that is behind the iOS App
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This can happen when the token expires... simply try to log off and log back in.

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Nope (tried it) and it’s a common issue for some of my colleagues as well...

Thanks for helping !
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Done yesterday, thanks for the advice !
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Hello, 

 

9 days after the issue reporting there is no change and I heard nothing from Microsoft. Someone from MS dropping by and could give a little hand or info here ? 

 

Thanks !

Erik 

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Try to report it again in both the Teams App and by opening a support case
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Got the same today on one user. Any updates on this? Tested on Android, works fine, just iOS bugging.

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I have the same problem on my iPad. Am using latest version of App from App Store. Shows up on my Mac no problem. Assumed it was an iOS thing (phone is the same), but one of my colleagues has the same issue on a dell laptop.
One of my colleagues
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@Tidds Which Teams upgrade mode is your account set to? Chat won't show if you are in SfBwithTeamsCollab or SfBwithTeamsCollabandMeetings