03-06-2020 03:08 AM
03-06-2020 03:08 AM
I can join Teams video calls but cannot see anybody other than the person speaking - the other two people are just round discs with their initials in bottom right corner. I can see myself there but not other people. I have windows 10 and have installed the Teams app. What am I doing wrong? (you can tell by this post I am NOT a techy person!)
03-06-2020 03:15 AM - edited 03-06-2020 03:15 AM
What do you need the outcome to be? What do you expect to see?
The other users have probably not switched on video - or have called into the meeting via a phone as opposed to a video call.
03-06-2020 06:52 AM
03-19-2020 02:57 PM
04-03-2020 01:38 AM
@Stella07 I have the same problem and can't seem to find a fix for it. Has nothing to do with other people having their camera turned of. They see eachother in small screens and they do see me. I only see initials and only one at a time. No split screen or anything.
A solution is welcome not just options of what it could be.
04-03-2020 04:16 AM
04-24-2020 04:58 PM
@Christopher Hoard I am in a "call" with just one other person. They can see me and hear me. I cannot see them, just a circle with and Initial inside. I can hear them, not see them. I am trying to assist them with this program, as they have a virtual doctors appt on Monday. If you can assist me - thank you
04-25-2020 01:38 AM
06-02-2020 12:35 PM
@Christopher Hoard I have the same issue. I could see other callers one day, and then the next day I could no longer see them. I am using the desktop version of teams. The person I am video calling had video called with others earlier in the day before we met, and they could be seen by the people they were video calling. All I currently see is a circle with their initials. Is there some setting that I need to change? I see myself in the bottom corner of the call, and I can hear the person I am calling, just no visual. They see and hear me.
07-03-2020 07:05 AM
@Stella07 I have the same issue. I find that if I click on a chat or channel I can see them in a small video in the corner