Forum Discussion
Microsoft Teams Desktop not showing all callers
I believe I found a fix! I've been having the same problem for weeks. No video from other participants, though I can see my own image. Here's what I did. During a meeting, I went to the top of the screen, where there are ... (the three dots) and I clicked the "Turn Off Incoming Video".... The screen changed to show show the initials or the thumbnails of each participant. I then went right back to the ... and this time selected "Turn ON incoming video" and viola...everyone showed up! Not sure if this will work forever...but for this meeting anyway, it worked. If I have to do that every time, fine...rather see a full fix but until microsoft actually replies...this worked for me. No guarantees it will work for you! Stella07
Stella07 I have the same problem, it was working fine and now in gallery mode I don't see video even though other people can see each other. If I pin 1 person I see their video and everyone's thumbnail videos. And it works in together mode. But as soon as I'm just in default gallery mode I just see their names.
kwhitaker1735 I have a user with the same problem. They are also getting an erro at the top of their teams client asking for an updated version. We've ran the latest installer from the link in the message, the error goes away, until reboot. Then it comes back. Is anyone else noticing an with the version of client?