Forum Discussion
Microsoft Teams Desktop not showing all callers
I believe I found a fix! I've been having the same problem for weeks. No video from other participants, though I can see my own image. Here's what I did. During a meeting, I went to the top of the screen, where there are ... (the three dots) and I clicked the "Turn Off Incoming Video".... The screen changed to show show the initials or the thumbnails of each participant. I then went right back to the ... and this time selected "Turn ON incoming video" and viola...everyone showed up! Not sure if this will work forever...but for this meeting anyway, it worked. If I have to do that every time, fine...rather see a full fix but until microsoft actually replies...this worked for me. No guarantees it will work for you! Stella07
I have the same issue on Teams for Mac. If I'm the first on a call, and one person joins, I can see the video. When next person joins, I only get two boxes with their initials, and both videos disappear, even though they have their cameras on and can see the others videos. Sometimes one of the others video show up in a small window when they are talking, but disappears again when someone else is talking. In the together mode I can sometimes see others, but the gallery view is grayed out and not available.
This started some month ago, first I thought it was just the others disabling their video, but it turned out to be my Teams that just doesn't show the video. I'm on good networks, and Zoom etc works very well.
This is quite annoying, and we are switching to use Zoom instead.
