Forum Discussion
Stella07
Mar 06, 2020Copper Contributor
Microsoft Teams Desktop not showing all callers
I can join Teams video calls but cannot see anybody other than the person speaking - the other two people are just round discs with their initials in bottom right corner. I can see myself there but n...
- Jun 10, 2021
I believe I found a fix! I've been having the same problem for weeks. No video from other participants, though I can see my own image. Here's what I did. During a meeting, I went to the top of the screen, where there are ... (the three dots) and I clicked the "Turn Off Incoming Video".... The screen changed to show show the initials or the thumbnails of each participant. I then went right back to the ... and this time selected "Turn ON incoming video" and viola...everyone showed up! Not sure if this will work forever...but for this meeting anyway, it worked. If I have to do that every time, fine...rather see a full fix but until microsoft actually replies...this worked for me. No guarantees it will work for you! Stella07
Meartn
Mar 08, 2021Copper Contributor
A customer of ours experiences the same problem. Everyone has the webcam on, but not everyone is shown.
They use the desktop app. If someone who does have everyone visible shares his screen, the others will also see everyone on the webcam.
You can also pin someone and that will be visible while the one before was visible as initials.
mscirri
Mar 17, 2021Copper Contributor
I have been having the same issue for almost 2 months. I can see videos in Together mode (when it is available) or if I pin a video feed then they all show . Gallery Mode seems to be broken.