Forum Discussion
How to revert "Automatically Hiding Inactive Channels" (globally) ?
Hi, some colleagues reported that they cannot find some channels in Teams anymore. I found this:
https://office365itpros.com/2024/07/03/teams-inactive-channels/
And now I am worried becaues I can expierence the same behavior. We have lots of customer teams that get created from a MS Flow following a certain structure (5 general channels for each team). Lots of these channels are hidden now. I already unchecked the button in MS Teams saying:
"Clean up channel list" but it seems like this is not reverting it. In some customer teams we have more than 100 channels for existing projects and the general channels such as "Basic Information" for example is at the very bottom and I would need to manually make it visible. This is obviously now acceptable.
Does anyone know:
Is there a way to globally deactivate that feature via MS Teams Admin and/or Intune to prevent newly registered devices / teams from cleaning up the channel list? Could not find anything so far.
How can I revert these changes on existing devices so that it was like it was before (the general channels are on the top again).
Thanks!!
- I noticed that the toggle to disable it is missing in the Teams Settings for the most recent Targeted Release version 24231.506.3081.62. So, I wonder if Microsoft is going to pause rolling it out to other tenants for now? Maybe until they develop a Teams Admin Center toggle to turn it off tenant-wide? (Let's hope)
- We have over a 1000 users bothered by this setting and don't want each of them to go to settings. Would appreciate if we could somehow (by regkey or whatever) pls set this turned off by default.
- Afaik there is no way to manage this centrally. As for "reverting" the change, you can force a channel to be shown by toggling the corresponding checkbox under the Team's settings, though there is a limit of 10 IIRC.
We also need to have a feature to disable this and/or set the "number of days" so we can set for examble 365 days before cleanup/hide. We also have many channels only with files and not posts, then they get hidden for eveyone all the time. It not nice and lack of productivity for eveyone globally!
- We are also looking for a way to switch this off globally.
It's causing a lot of problems with users missing messages on channels that aren't used very often, but contain very important messages when they are.
We have Teams channels setup for things such as Cyber Incidents that are only used in emergencies, so having these channels removed from all users by default is not something we are happy about.
