Home

Files dissapearing from Microsoft Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-304558%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-304558%22%20slang%3D%22en-US%22%3E%3CP%3EIn%20my%20case%20the%20problem%20was%20caused%20by%20a%20renamed%20document%20library.%20(user%20openend%20in%20Explorer)%3C%2FP%3E%3CP%3ERenaming%20it%20back%20to%20it's%20Original%20name%2C%20restored%20all%20channels%20in%20Teams.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-304537%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-304537%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20think%2C%20I%20have%20the%20same%20issue.%20Files%20are%20not%20moved.%20When%20I%20Check%20in%20SharePoint%20the%20files%20are%20there%20in%20the%20correct%20folders%20matching%20the%20channels.%20The%20Files%20are%20not%20visable%20in%20Teams.%20Accessrighs%20are%20checked%20and%20the%20problem%20is%20seen%20by%20all%20the%20members%20of%20the%20team.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-301260%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-301260%22%20slang%3D%22en-US%22%3E%3CP%3EI've%20got%20the%20same%20issue.%3C%2FP%3E%3CP%3ECan%20replicate%20it%20like%20this.%3C%2FP%3E%3CP%3EOpen%20team's%2C%20create%20a%20new%20team.%3C%2FP%3E%3CP%3EMake%20a%20new%20channel.%3C%2FP%3E%3CP%3EPost%20some%20files%20in%20the%20created%20channel.%3C%2FP%3E%3CP%3EOpen%20the%20channel%20in%20SharePoint%20view.%3C%2FP%3E%3CP%3EMake%20a%20new%20folder%20in%20the%20SharePoint%20view%20and%20move%20the%20files%20created%20in%20teams%20to%20this%20new%20folder.%3C%2FP%3E%3CP%3EIn%20the%20SharePoint%20view%20you%20can%20see%20the%20files%2C%20but%20in%20the%20teams%20view%20they%20seem%20to%20be%20disappeared.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20can%20you%20make%20these%20files%20visual%20again%20in%20the%20teams%20view%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236246%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236246%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Byron!%3C%2FP%3E%3CP%3EA%20wild%20guess%20from%20me.%20Could%20it%20be%20that%20someone%20has%20moved%20the%20files%20from%20the%20folder%20that%20belongs%20to%20the%20Channel%20and%20placed%20them%20in%20the%20%22root%22%20of%20the%20document%20library%3F%20Then%20they%20will%20not%20be%20visible%20in%20the%20correct%20channel.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EExactly%20where%20in%20SharePoint%20do%20you%20find%20the%20files%3F%20Do%20you%20find%20them%20in%20the%20folder%20that%20has%20the%20same%20name%20as%20the%20teams%20channel%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236219%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236219%22%20slang%3D%22en-US%22%3EWhat%20a%20misterious%20problem%20here...if%20you%20are%20seeing%20the%20files%20in%20SPO%2C%20but%20not%20in%20the%20channel%20folder%20they%20should%20be%20is%20because%20someone%20has%20changed%20files%20location...you%20can%20know%20who%20moved%20the%20files%20checking%20the%20created%20by%20and%20modified%20by%20fields%20in%20the%20SPO%20library%20and%20the%20document%20versions%20too...%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236194%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236194%22%20slang%3D%22en-US%22%3EYou%20just%20responded%20previously%20and%20said%20when%20you%20use%20%E2%80%9Copen%20in%20Sharepoint%E2%80%9D%20from%20teams%20the%20files%20aren%E2%80%99t%20there%20and%20you%20have%20to%20go%20through%20Sharepoint%20to%20see%20the%20files.%20That%20to%20me%20says%20the%20files%20your%20looking%20at%20on%20Sharepoint%20are%20on%20a%20different%20location%20than%20the%20attached%20group%20Sharepoint%20site.%20Also%20you%20said%20paste%20in%20your%20original%20post.%20The%20only%20pasting%20you%20can%20do%20is%20via%20link%20in%20a%20chat%20you%20can%E2%80%99t%20paste%20files%20into%20Teams%20so%20was%20trying%20to%20understand%20where%20those%20files%20were%20going%20if%20you%20meant%20the%20files%20tab%20or%20conversation%20with%20a%20link.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236191%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236191%22%20slang%3D%22en-US%22%3EPaste%3F%3CBR%20%2F%3E%3CBR%20%2F%3EThe%20files%20don%E2%80%99t%20show%20%2F%20have%20disappeared%20from%20the%20teams%20application%3CBR%20%2F%3E%3CBR%20%2F%3EWhen%20I%20go%20to%20SharePoint%20directly%20I%20can%20see%20them.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20can%20not%20access%20them%20as%20they%20have%20disappeared%20from%20the%20view%20in%20teams.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236190%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236190%22%20slang%3D%22en-US%22%3EWhat%20do%20you%20mean%20by%20paste%20them%20in%3F%20Files%20wouldn%E2%80%99t%20just%20disappear%20out%20of%20your%20files%20tab.%20They%20are%20a%20Sharepoint%20library%20and%20would%20have%20audit%20events%20tied%20to%20them.%20Sounds%20like%20your%20pasting%20links%20in%20a%20channel%20to%20files%20somewhere%20else%20in%20Sharepoint%20and%20this%20messages%20disappeared%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236182%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236182%22%20slang%3D%22en-US%22%3ENo%20I%20have%20to%20go%20to%20SharePoint%20separately%20(not%20via%20teams)%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236181%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236181%22%20slang%3D%22en-US%22%3E%3CP%3EBut%20when%20you%20click%20from%20the%20files%20section%20on%20%22Open%20in%20SharePoint%22%20and%20it%20takes%20you%20to%20the%20SharePoint%20page%2C%20you%20can%20see%20the%20files%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236160%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236160%22%20slang%3D%22en-US%22%3ESorry%20to%20clarify%3CBR%20%2F%3E%3CBR%20%2F%3EYes%20when%20I%20click%20on%20the%20files%20tab%20within%20a%20channel%20the%20files%20are%20not%20there.%20The%20tab%20is%20essentially%20blank%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236159%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236159%22%20slang%3D%22en-US%22%3E%3CP%3ECan%20you%20expand%20what%20you%20mean%20when%20you%20say%20they%20have%20disappeared%3F%20Are%20they%20not%20visible%20anymore%20in%20the%20files%20tab%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-549024%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-549024%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBasically%20when%20creating%20a%20Channel%20under%20a%20Team%2C%20it%20tattoos%20the%20original%20Files%26gt%3BSPO%26gt%3BDocuments%26gt%3BFoldername%20with%20the%20Channel%20name.%20%26nbsp%3BIf%20later%20on%20you%20rename%20the%20Channel%2C%20and%20them%20go%20to%20the%20SPO%26gt%3BDocuments%26gt%3BFolder%20and%20rename%20the%20Folder%20%E2%80%93%20it%20will%20break%20the%20association.%26nbsp%3B%20Then%20if%20and%20when%20you%20go%20into%20Teams%20and%20click%20the%20Channel%20Files%20tab%2C%20it%20will%20auto-recreate%20the%20Team%26gt%3BChannel%26gt%3BSPO%26gt%3BDocuments%26gt%3BoriginalFoldername%20and%20orphan%20the%20Document%20Folder%20you%20renamed%20on%20SharePoint.%26nbsp%3B%20The%20auto-recreated%20Folder%20will%20then%20be%20empty.%20%26nbsp%3B%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20copied%20all%20the%20folder%2Ffiles%20from%20the%20orphaned%20Folders%20back%20to%20the%20default%20Folders.%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F256805%22%20target%3D%22_blank%22%3E%40bas77%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-837499%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-837499%22%20slang%3D%22en-US%22%3E%3CP%3EYES!!%20It%20happened%20to%20me%20and%20my%20team%20today%20from%202%20completely%20separate%20channels.%20All%20folders%2C%20docs%2C%20gone.%20No%20one%20deleted%20them.%20These%20are%20two%20separate%20teams.%20All%20files%20are%20gone%20in%20Teams%20%26amp%3B%20SharePoint.%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F179838%22%20target%3D%22_blank%22%3E%40Byron%20Roach%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-838111%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-838111%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20work-around%20is%20not%20to%20use%20the%20default%20channels%20and%20folders%20in%20a%20%22sharepoint%20view%22.%3C%2FP%3E%3CP%3EWhen%20you%20want%20to%20use%20a%20sharepoint%20document%20libarary%20in%20Teams%20you've%20got%20to%20add%20this%20manual.%20Once%20done%20you%20can%20use%20Sharepoint%20and%20Teams%20to%20add%2C%20delete%20and%20move%20files.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGo%20to%20a%20team%20channel%20and%20select%20%22General%22.%3C%2FP%3E%3CP%3EYou'll%20see%20the%20default%20%22Files%22%20channel.%3C%2FP%3E%3CP%3ESelect%20this%20channel.%3C%2FP%3E%3CP%3ENow%20you've%20the%20option%20to%20select%20%22%2B%20Add%20Cloud%20Storage%22%3C%2FP%3E%3CP%3ESelect%20Sharepoint%20and%20navigate%20to%20the%20document%20library%20that%20you%20want%20to%20add%20to%20Teams.%3C%2FP%3E%3CP%3EOnce%20selected%20you'll%20notice%20that%20the%20folder%20added%20to%20the%20standard%20Files%20Channel%20has%20a%20Sharepoint%20icon.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOr%20watch%20the%20video%20%3B)%3C%2Fimg%3E%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DRMlLYTXEUos%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DRMlLYTXEUos%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20work%20around%20was%20useful%20to%20you.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F318639%22%20target%3D%22_blank%22%3E%40Danil616%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-853435%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-853435%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F318639%22%20target%3D%22_blank%22%3E%40Danil616%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20happened%20to%20us%20today.%20There%20were%20two%20folders%20showing%20in%20SPO.%20One%20had%20the%20wrong%20name%2C%20but%20no%20history%20of%20being%20renamed.%20The%20one%20with%20the%20correct%20name%20didn't%20have%20our%20files.%20The%20one%20with%20the%20incorrect%20name%20contained%20the%20files.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-871015%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-871015%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20the%20same%20issue.%20It%20is%20alarming%20to%20team%20members%20when%20it%20happens%20to%20them%20for%20the%20first%20time%20and%20they%20think%20all%20the%20files%20are%20gone%20and%20that%20it%20was%20something%20they%20did.%20We%20just%20migrated%20to%20Teams%20(with%20some%20effort)%20and%20this%20bug%20is%20threatening%20buy-in%20and%20tanking%20the%20credibility%20of%20the%20team%20of%20us%20that%20made%20the%20push%20for%20it.%20I%20can't%20believe%20Microsoft%20has%20let%20this%20go%20on.%20It%20is%20unacceptable.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-871043%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-871043%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F256805%22%20target%3D%22_blank%22%3E%40bas77%3C%2FA%3E%26nbsp%3B%20We've%20had%20this%20issue%20occur%204%20times%20now%20by%20different%20members%20of%20our%20team.%203%20out%20of%20the%204%20times%2C%20the%20old%20folder%20name%20%26amp%3B%20new%20folder%20name%20are%20in%20SPO%2C%20and%20the%20files%20are%20located%20in%20the%20old%20folder.%20However%2C%20there%20was%20a%20case%20where%20even%20our%20IT%20team%20could%20not%20locate%20the%20old%20folder%20or%20files%20in%20SPO.%20We%20lost%20several%20files.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-871046%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-871046%22%20slang%3D%22en-US%22%3EThis%20happened%20to%20us%2C%20too!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-871063%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-871063%22%20slang%3D%22en-US%22%3EThank%20you%20for%20this%20work-around.%20I'll%20watch%20the%20video%20%26amp%3B%20saved%20your%20instructions%20to%20try.%20The%20hard%20part%20is%20we%20have%20several%20new%20team%20members%20we%20are%20adding%20on%20depending%20on%20the%20project.%20I'm%20wondering%20why%20Microsoft%20hasn't%20added%20a%20%22Things%20never%20to%20do%22%20in%20Teams...%20so%20we%20can%20avoid%20losing%20critical%20docs.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-236156%22%20slang%3D%22en-US%22%3EFiles%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-236156%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20been%20using%20Microsoft%20Teams%20for%2012%20months%20-%20over%20the%20last%20month%20we%20have%20noticed%20that%20files%20in%20certain%20channels%20have%20disappeared.%20We%20can%20find%20the%20files%20when%20we%20go%20into%20SharePoint%20and%20then%20paste%20them%20back%20into%20the%20Team%20channel%20they%20disappear%20from.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHowever%20has%20anyone%20else%20encountered%20this%20and%20if%20so%20is%20there%20a%20fix%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20yes%2C%20I%20have%20checked%20log%20and%20no%20one%20deleted%20them.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-236156%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETips%20%26amp%3B%20Tricks%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872138%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872138%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F318639%22%20target%3D%22_blank%22%3E%40Danil616%3C%2FA%3E%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3EYeah%20but%20this%20is%20crazy.%20The%20burden%20shouldn't%20be%20on%20the%20user...it%20is%20poor%20design.%20I%20still%20find%20the%20above%20thread%20and%20workarounds%20very%20confusing.%20I'm%20new%20to%20teams%20and%20Sharepoint%2C%20Is%20it%20wrong%20that%20a%20basic%20expectation%20is%20that%20the%20files%20won't%20disappear%20and%20that%20they%20will%20be%20where%20we%20left%20them%3F%20I'm%20still%20not%20convinced%20that%20we%20are%20moving%20or%20renaming%20or%20doing%20anything%20to%20cause%20this--but%20even%20if%20we%20are--it%20shouldn't%20be%20so%20easy%20to%20break%20connections.%20At%20a%20minimum%20there%20should%20be%20a%20pop-up%20warning%20asking%20if%20you%20are%20sure%20and%20explaining%20that%20it%20may%20break%20connections.%20Just%20my%20two%20cents.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872153%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872153%22%20slang%3D%22en-US%22%3EAgreed!%20We%20are%20working%20off%20of%20sound%20logic%20that%20any%20folder%20can%20be%20renamed%20%26amp%3B%20essentially%2C%20channels%20are%20folders%20(in%20SPO).%20I%20now%20have%20more%20questions%20than%20answers.%20I%20love%20the%20great%20features%2C%20but%20is%20it%20worth%20losing%20a%20critical%20document%20or%20set%20of%20documents%3F%20I%20don't%20know%20yet.%20That%20pop-up%20warning%20is%20a%20great%20idea%20until%20Microsoft%20figures%20out%20how%20to%20allow%20channels%20to%20be%20renamed%2C%20deleted%2C%20and%20even%20moved%20from%20one%20%22Team%22%20to%20another.%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872163%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872163%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F253719%22%20target%3D%22_blank%22%3E%40H_ST33N%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECould%20you%20please%20explain%20your%20first%20sentence%3A%20%22%3CSPAN%3EThe%20work-around%20is%20not%20to%20use%20the%20default%20channels%20and%20folders%20in%20a%20%22sharepoint%20view%22.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI'm%20having%20trouble%20understanding.%20Thank%20you.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872190%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872190%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F253719%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3E%40H_ST33N%3C%2FA%3E%3CSPAN%3E%26nbsp%3BAre%20you%20suggesting%20that%20we%20need%20to%20avoid%20using%20the%20native%20%22Files%22%20tab%3F%3C%2FSPAN%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20317px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F133304iB5850A4583C5F5E5%2Fimage-dimensions%2F317x118%3Fv%3D1.0%22%20width%3D%22317%22%20height%3D%22118%22%20alt%3D%22Capture.PNG%22%20title%3D%22Capture.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAnd%20that%20if%20we%20manually%20add%20a%20connection%20to%20an%20SPO%20doc%20library%20that%20the%20wiring%20is%20different%20and%20this%20glitch%20won't%20happen%3F%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EIt%20just%20seems%20circular%20to%20me%20and%20absurd%20since%20we%20created%20all%20of%20these%20document%20libraries%20within%20Teams%20to%20begin%20with%2C%20by%20manually%20creating%20folders%20and%20uploading%20documents%20from%20our%20local%20network%20drive--%20NOT%20by%20importing%20from%20SPO.%20I%20didn't%20even%20know%20SharePoint%20was%20behind%20Teams%20until%20I%20started%20researching%20this%20problem.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872263%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872263%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413833%22%20target%3D%22_blank%22%3E%40dgarrison%3C%2FA%3E%26nbsp%3B%3A%20You%20can%20use%20the%20File%20tab%2C%20but%20do%20not%20create%20files%20or%20folders%20in%20Teams.%20When%20you%20click%20on%20the%20file%20tab%20you%20should%20use%20the%20%22%2B%20Add%20Cloud%20Storage%22%20to%20link%20a%20Sharepoint%20folder%20you've%20already%20created.%20Than%20the%20folder%20wil%20appear%20in%20Teams%20and%20is%20available%20in%20Sharepoint.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872276%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872276%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413833%22%20target%3D%22_blank%22%3E%40dgarrison%3C%2FA%3E%26nbsp%3B%3A%20When%20you%20create%20files%20and%20folders%20in%20Teams%20and%20then%20open%20them%20in%20the%20SharePoint%20view%20the%20link%20might%20break%20down.%20So%20when%20I%20wrote%20not%20to%20use%20the%20default%20channels%20and%20folders%20I%20meant%20not%20to%20use%20the%20creation%20of%20files%20and%20folders%20within%20Teams.%20First%20create%20them%20in%20SharePoint%20and%20then%20link%20them%20to%20Teams.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872324%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872324%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F253719%22%20target%3D%22_blank%22%3E%40H_ST33N%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20very%20much%20for%20the%20guidance%20here.%20Given%20that%20all%20of%20our%20folders%20and%20files%20were%20already%20created%20in%20Teams...is%20there%20a%20way%20to%20accomplish%20this%20in%20reverse%3F%20In%20other%20words%2C%20is%20there%20an%20easy%20way%20to%20transfer%20our%20file%20system%20and%20contents%20from%20Teams%20to%20SharePoint%20so%20that%20they%20%22live%22%20there%3F%20Then%20we%20could%20set%20up%20the%20links%20from%20Teams%20as%20you%20instructed.%20(This%20whole%20thing%20is%20ridiculous...)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872405%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872405%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413833%22%20target%3D%22_blank%22%3E%40dgarrison%3C%2FA%3E%26nbsp%3B%3A%20Well...%20Maybe%20you%20can%20try%20something%20in%20a%20test%20environment%20to%20see%20if%20you%20can%20easily%20move%20folders%20between%20sharepoint%20and%20teams.%20Didn't%20try%20that.%3C%2FP%3E%3CP%3EWorse%20case%20scenario%20copy%20the%20whole%20content%20from%20teams%20to%20a%20sharepoint%20environment%20and%20make%20a%20link%20from%20teams%20to%20the%20sharepoint%20location.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStill%20a%20work%20around%2C%20but%20it's%20better%20than%20broken%20links%20between%20SharePoint%20and%20Teams%20and%20search%20for%20documents%20somewhere%20in%20the%20cloud....%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-872425%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-872425%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F253719%22%20target%3D%22_blank%22%3E%40H_ST33N%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20brainstorming%20with%20me.%26nbsp%3B%3C%2FP%3E%3CP%3EAt%20that%20point%2C%20I%20wonder%20why%20we%20would%20even%20use%20Teams%20at%20all%3F%20(We%20don't%20use%20the%20chat%20feature%20since%20we%20have%20Skype%20for%20business.)%26nbsp%3B%20So%20maybe%20once%20we%20copy%20over%20to%20SharePoint%20we%20should%20just%20stay%20there%20and%20work%20there%20directly%3F%20Am%20I%20thinking%20about%20this%20logically%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-873736%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-873736%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413833%22%20target%3D%22_blank%22%3E%40dgarrison%3C%2FA%3E%26nbsp%3B%3A%20Not%20really%20logical.%20.%20.%20Bye%20bye%20Skype%2C%20Hello%20Teams!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.interlink.com%2Fblog%2Fentry%2Fmicrosoft-teams-is-replacing-skype-for-business-are-you-ready%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.interlink.com%2Fblog%2Fentry%2Fmicrosoft-teams-is-replacing-skype-for-business-are-you-ready%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-960071%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-960071%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F413833%22%20target%3D%22_blank%22%3E%40dgarrison%3C%2FA%3E%26nbsp%3Band%20all%2C%20we%20now%20also%20experience%20this.%20It%20is%20really%20frustrating%20and%20my%20team%20is%20ready%20to%20dump%20Teams%20completely.%20We%20just%20cannot%20trust%20the%20platform.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1070848%22%20slang%3D%22en-US%22%3ERe%3A%20Files%20dissapearing%20from%20Microsoft%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1070848%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F338314%22%20target%3D%22_blank%22%3E%40tmartinwpc%3C%2FA%3E%3CBR%20%2F%3Ere%3A%20Disappearing%20files%3C%2FP%3E%3CP%3EThank%20you%20all%2C%20for%20your%20valuable%20info.%20Lesson%20learned.%20Don't%20Make%20Mistakes!%26nbsp%3B%3C%2FP%3E%3CP%3EI%2C%20too%2C%20changed%20Channel%20names%2C%20then%20also%20changed%20folder%20names%20in%20SP%20to%20match.%20This%20was%20to%20address%20the%20issue%20of%20Alpha-organization%20inherent%20in%20Teams%20(I%20didn't%20want%20them%20in%20that%20order).%20Then%2C%20of%20course%2C%20the%20files%20disappeared.%20Fortunately%2C%20I%20read%20your%20grievances%2C%20and%20my%20environment%20is%20not%20yet%20robust.%20I%20was%20able%20to%20delete%20all%20offending%20content%20in%20SP%20and%20Teams.%20Then%20re-created%20the%20channels%20in%20the%20format%20I%20needed.%20Uploaded%20docs%20and%20--%20viola!%20--%20All%20works%20correctly%20now.%20Will%20just%20have%20to%20ensure%20anyone%20else%20attempting%20to%20create%20Teams%20is%20aware%20of%20this%20idiosyncrasy.%20(Note%20to%20MS%3A%20you%20need%20more%20thorough%20testing!)%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

We have been using Microsoft Teams for 12 months - over the last month we have noticed that files in certain channels have disappeared. We can find the files when we go into SharePoint and then paste them back into the Team channel they disappear from. 

 

However has anyone else encountered this and if so is there a fix?

 

And yes, I have checked log and no one deleted them. 

 

Thanks 

32 Replies
Highlighted

Can you expand what you mean when you say they have disappeared? Are they not visible anymore in the files tab?

Highlighted
Sorry to clarify

Yes when I click on the files tab within a channel the files are not there. The tab is essentially blank
Highlighted

But when you click from the files section on "Open in SharePoint" and it takes you to the SharePoint page, you can see the files?

Highlighted
No I have to go to SharePoint separately (not via teams)
Highlighted
What do you mean by paste them in? Files wouldn’t just disappear out of your files tab. They are a Sharepoint library and would have audit events tied to them. Sounds like your pasting links in a channel to files somewhere else in Sharepoint and this messages disappeared?
Highlighted
Paste?

The files don’t show / have disappeared from the teams application

When I go to SharePoint directly I can see them.

I can not access them as they have disappeared from the view in teams.

Highlighted
You just responded previously and said when you use “open in Sharepoint” from teams the files aren’t there and you have to go through Sharepoint to see the files. That to me says the files your looking at on Sharepoint are on a different location than the attached group Sharepoint site. Also you said paste in your original post. The only pasting you can do is via link in a chat you can’t paste files into Teams so was trying to understand where those files were going if you meant the files tab or conversation with a link.
Highlighted
What a misterious problem here...if you are seeing the files in SPO, but not in the channel folder they should be is because someone has changed files location...you can know who moved the files checking the created by and modified by fields in the SPO library and the document versions too...
Highlighted

Hi Byron!

A wild guess from me. Could it be that someone has moved the files from the folder that belongs to the Channel and placed them in the "root" of the document library? Then they will not be visible in the correct channel.

 

Exactly where in SharePoint do you find the files? Do you find them in the folder that has the same name as the teams channel?

Highlighted

I've got the same issue.

Can replicate it like this.

Open team's, create a new team.

Make a new channel.

Post some files in the created channel.

Open the channel in SharePoint view.

Make a new folder in the SharePoint view and move the files created in teams to this new folder.

In the SharePoint view you can see the files, but in the teams view they seem to be disappeared.

 

How can you make these files visual again in the teams view?

 

Highlighted

Hi,

 

I think, I have the same issue. Files are not moved. When I Check in SharePoint the files are there in the correct folders matching the channels. The Files are not visable in Teams. Accessrighs are checked and the problem is seen by all the members of the team.

 

Highlighted

In my case the problem was caused by a renamed document library. (user openend in Explorer)

Renaming it back to it's Original name, restored all channels in Teams.

Highlighted

 

Basically when creating a Channel under a Team, it tattoos the original Files>SPO>Documents>Foldername with the Channel name.  If later on you rename the Channel, and them go to the SPO>Documents>Folder and rename the Folder – it will break the association.  Then if and when you go into Teams and click the Channel Files tab, it will auto-recreate the Team>Channel>SPO>Documents>originalFoldername and orphan the Document Folder you renamed on SharePoint.  The auto-recreated Folder will then be empty.    

 

We copied all the folder/files from the orphaned Folders back to the default Folders. 

@bas77 

Highlighted

YES!! It happened to me and my team today from 2 completely separate channels. All folders, docs, gone. No one deleted them. These are two separate teams. All files are gone in Teams & SharePoint. 

@Byron Roach 

Highlighted

The work-around is not to use the default channels and folders in a "sharepoint view".

When you want to use a sharepoint document libarary in Teams you've got to add this manual. Once done you can use Sharepoint and Teams to add, delete and move files.

 

Go to a team channel and select "General".

You'll see the default "Files" channel.

Select this channel.

Now you've the option to select "+ Add Cloud Storage"

Select Sharepoint and navigate to the document library that you want to add to Teams.

Once selected you'll notice that the folder added to the standard Files Channel has a Sharepoint icon.

 

Or watch the video ;)

https://www.youtube.com/watch?v=RMlLYTXEUos

 

Hope this work around was useful to you.

 

@Danil616 

Highlighted

@Danil616  

 

This happened to us today. There were two folders showing in SPO. One had the wrong name, but no history of being renamed. The one with the correct name didn't have our files. The one with the incorrect name contained the files. 

 

 

Highlighted

We have the same issue. It is alarming to team members when it happens to them for the first time and they think all the files are gone and that it was something they did. We just migrated to Teams (with some effort) and this bug is threatening buy-in and tanking the credibility of the team of us that made the push for it. I can't believe Microsoft has let this go on. It is unacceptable.

Highlighted

@bas77  We've had this issue occur 4 times now by different members of our team. 3 out of the 4 times, the old folder name & new folder name are in SPO, and the files are located in the old folder. However, there was a case where even our IT team could not locate the old folder or files in SPO. We lost several files. 

Highlighted
This happened to us, too!
Highlighted
Thank you for this work-around. I'll watch the video & saved your instructions to try. The hard part is we have several new team members we are adding on depending on the project. I'm wondering why Microsoft hasn't added a "Things never to do" in Teams... so we can avoid losing critical docs.
Highlighted

@Danil616  

Yeah but this is crazy. The burden shouldn't be on the user...it is poor design. I still find the above thread and workarounds very confusing. I'm new to teams and Sharepoint, Is it wrong that a basic expectation is that the files won't disappear and that they will be where we left them? I'm still not convinced that we are moving or renaming or doing anything to cause this--but even if we are--it shouldn't be so easy to break connections. At a minimum there should be a pop-up warning asking if you are sure and explaining that it may break connections. Just my two cents.

Highlighted
Agreed! We are working off of sound logic that any folder can be renamed & essentially, channels are folders (in SPO). I now have more questions than answers. I love the great features, but is it worth losing a critical document or set of documents? I don't know yet. That pop-up warning is a great idea until Microsoft figures out how to allow channels to be renamed, deleted, and even moved from one "Team" to another.
Highlighted

@H_ST33N 

Could you please explain your first sentence: "The work-around is not to use the default channels and folders in a "sharepoint view". 

 

I'm having trouble understanding. Thank you.

Highlighted

@H_ST33N Are you suggesting that we need to avoid using the native "Files" tab? 

Capture.PNG

 

And that if we manually add a connection to an SPO doc library that the wiring is different and this glitch won't happen?

 

It just seems circular to me and absurd since we created all of these document libraries within Teams to begin with, by manually creating folders and uploading documents from our local network drive-- NOT by importing from SPO. I didn't even know SharePoint was behind Teams until I started researching this problem. 

Highlighted

@dgarrison : You can use the File tab, but do not create files or folders in Teams. When you click on the file tab you should use the "+ Add Cloud Storage" to link a Sharepoint folder you've already created. Than the folder wil appear in Teams and is available in Sharepoint. 

 

 

Highlighted

@dgarrison : When you create files and folders in Teams and then open them in the SharePoint view the link might break down. So when I wrote not to use the default channels and folders I meant not to use the creation of files and folders within Teams. First create them in SharePoint and then link them to Teams.

Highlighted

@H_ST33N 

 

Thank you very much for the guidance here. Given that all of our folders and files were already created in Teams...is there a way to accomplish this in reverse? In other words, is there an easy way to transfer our file system and contents from Teams to SharePoint so that they "live" there? Then we could set up the links from Teams as you instructed. (This whole thing is ridiculous...)

Highlighted

@dgarrison : Well... Maybe you can try something in a test environment to see if you can easily move folders between sharepoint and teams. Didn't try that.

Worse case scenario copy the whole content from teams to a sharepoint environment and make a link from teams to the sharepoint location.

 

Still a work around, but it's better than broken links between SharePoint and Teams and search for documents somewhere in the cloud....

Highlighted

@H_ST33N 

Thanks for brainstorming with me. 

At that point, I wonder why we would even use Teams at all? (We don't use the chat feature since we have Skype for business.)  So maybe once we copy over to SharePoint we should just stay there and work there directly? Am I thinking about this logically?

Highlighted
Highlighted

@dgarrison and all, we now also experience this. It is really frustrating and my team is ready to dump Teams completely. We just cannot trust the platform. 

Highlighted

@tmartinwpc
re: Disappearing files

Thank you all, for your valuable info. Lesson learned. Don't Make Mistakes! 

I, too, changed Channel names, then also changed folder names in SP to match. This was to address the issue of Alpha-organization inherent in Teams (I didn't want them in that order). Then, of course, the files disappeared. Fortunately, I read your grievances, and my environment is not yet robust. I was able to delete all offending content in SP and Teams. Then re-created the channels in the format I needed. Uploaded docs and -- viola! -- All works correctly now. Will just have to ensure anyone else attempting to create Teams is aware of this idiosyncrasy. (Note to MS: you need more thorough testing!)