24 hours recording 1-to-1 PSTN call

Question

I now that 1-to-1 PSTN calls can be recorded bij clicking on the red button (manually).&nbsp;Is it possible to record PSTN-calls 24-hours fora specific teams-user

therese_solimeno · Answer

Walter_van_Zonsbeek&nbsp;
&nbsp;
StevenC365&nbsp;or&nbsp;RealTime_M365&nbsp;- can you assist here?

stevenc365 · Answer

&nbsp;Walter_van_Zonsbeek&nbsp;
&nbsp;
I guess you can, but I can't really imagine why you would. Each recording can only be 4 hours long, but it will restart a new recording if it's still going, see&nbsp;Limits and specifications for Microsoft Teams - Microsoft Teams | Microsoft Learn
&nbsp;
What's the business requirement for this, there must be a better option?

walter_van_zonsbeek · Answer

StevenC365&nbsp;thanks for your response&nbsp;&nbsp;The business requirement is to record 24 hours a special Teams user, Call Queue or phone number.&nbsp;This has to do with possible threats from callers and is therefore also set up in the current 'traditional' environment.

realtime_m365 · Answer

Hi,You would need the third party compliance recording solution to record the solution. Using that all the calls could be recorded using the solution.With Regards,Satish Upadhyaya

stevenc365 · Answer

RealTime_M365&nbsp;Agreed, the native Teams recording has to be started by the organiser for every call, it's not a compliance solution to ensure all calls are recorded.
&nbsp;
There are many cloud hosted compliance solutions that can record Teams calls, a list is available at&nbsp;Introduction to Teams Policy-based Recording for Calling &amp; Meetings - Microsoft Teams | Microsoft Learn

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24 hours recording 1-to-1 PSTN call

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