Forum Discussion
24 hours recording 1-to-1 PSTN call
I guess you can, but I can't really imagine why you would. Each recording can only be 4 hours long, but it will restart a new recording if it's still going, see Limits and specifications for Microsoft Teams - Microsoft Teams | Microsoft Learn
What's the business requirement for this, there must be a better option?
StevenC365 thanks for your response
The business requirement is to record 24 hours a special Teams user, Call Queue or phone number.
This has to do with possible threats from callers and is therefore also set up in the current 'traditional' environment.
- Hi,
You would need the third party compliance recording solution to record the solution. Using that all the calls could be recorded using the solution.
With Regards,
Satish UpadhyayaRealTime_M365 Agreed, the native Teams recording has to be started by the organiser for every call, it's not a compliance solution to ensure all calls are recorded.
There are many cloud hosted compliance solutions that can record Teams calls, a list is available at Introduction to Teams Policy-based Recording for Calling & Meetings - Microsoft Teams | Microsoft Learn
