Nov 19 2020 10:55 AM
I'm trying to upload a GTM recording that a vendor shared to our Streams channel. I downloaded the video as an MP4 and uploaded it, but when we try to view, we geta message that says:
"Somthing went wrong while playing the video. The video may be missing data or the contactn may have been removed: Error code 0x20200194."
The video on GTM has sharing turned on. Any idea how to fix this?
Nov 19 2020 04:00 PM
@jborkovich hi there! can you report a bug from your video page?
simply click on the smiley face icon in the top right hand corner > file a bug > and report your issue (feel free to mention my name in the description so I can filter through all the feedback)
Thanks!
-Saili
Nov 19 2020 04:01 PM
@jborkovich also can you make sure your video is published and that another owner hasn't deleted it accidentally? 404s can occur when content is being replaced or deleted.