I am trying to unravel this for some Staff / Students at our institute.
I have detailed the problem here -
https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-sso-personal-and-business-ms-accounts-on/db7a5a80-b53c-4a16-9882-cbe371714bf1
The problem is essentially, Students / Staff have t...
Unfortunately, you have to have them go into their individual account
security info settings and remove all other MFA options and then add in
SMS. This is the only way I could get it to consistently show the EAM,
but it also gives them the option to do SMS which is not ideal.
Apparently, they are wo...
Yep, and the MFA requirement for Azure services also has us sweating --
Our admin accounts are configured to use Microsoft Authenticator, so no
issue there, but the rest of our thousands of user accounts (higher ed)
are using CA custom controls for Duo. This won't satisfy the upcoming
MFA requiremen...
@ajc196 Thanks for the info! Glad to hear I'm not alone. We're also set
to pre-migration and we have the legacy MFA methods disabled. We made
the change during a maintenance window on Sunday and didn't see the
issue until hours later when users began to log in on Monday morning. I
would have expecte...
@NateL1010 I noticed a similar behavior immediately after scoping EAM to
myself a few weeks ago. Immediately after, it did a "more info required"
loop for about 2 authentications, and then EAM finally kicked in and
worked as expected. Other test users didn't notice the same, but they
also may have w...
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