SOLVED

Governance log showing many pending logs uploaded from the log collector

Brass Contributor

Is anyone seeing any issues with logs stuck in pending status in the MCAS Governance log?   We have many stuck in Pending status.  I just noticed this today.  Any help is very welcome.

 

Thanks!

 

Michael 

Screenshot 2020-11-20 113313 Governance Log Parce Cloud Disc Log Pending Status.png

1 Reply
best response confirmed by mlmcadams (Brass Contributor)
Solution

Hi @mlmcadams ,

 

The pending status is a normal status as any newly received log is entering a processing pipeline and queue.  If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.

 

Boris

1 best response

Accepted Solutions
best response confirmed by mlmcadams (Brass Contributor)
Solution

Hi @mlmcadams ,

 

The pending status is a normal status as any newly received log is entering a processing pipeline and queue.  If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.

 

Boris

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