Nov 20 2020 09:36 AM
Is anyone seeing any issues with logs stuck in pending status in the MCAS Governance log? We have many stuck in Pending status. I just noticed this today. Any help is very welcome.
Thanks!
Michael
Nov 23 2020 12:58 AM
SolutionHi @mlmcadams ,
The pending status is a normal status as any newly received log is entering a processing pipeline and queue. If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.
Boris
Nov 23 2020 12:58 AM
SolutionHi @mlmcadams ,
The pending status is a normal status as any newly received log is entering a processing pipeline and queue. If the load of the new logs is high you should expect a longer queue and more tasks in pending status. If you see that the tasks are pending for more than a reasonable period of time I suggest opening a support case so engineering could review the issue.
Boris