Microsoft Remote Desktop Mac client not working after upgrade to 10.8.0 error 0x3000064

Microsoft Remote Desktop Mac client not working after upgrade to 10.8.0 error 0x3000064
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 Dec 15 2022
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Hi, 

 

I am using Microsoft Remote Desktop Mac client ( https://apps.apple.com/fr/app/microsoft-remote-desktop/id1295203466?mt=12 ) everyday to connect to remote app hosted on Windows servers.

I upgraded to 10.8.0 this morning and the app does not connect anymore. It throws error code 0x3000064

 

It fails both when using imported RDP file, and when using Workspace connection.

 

OS: MacOS Catalina 10.15.7

 

Regards,

Aurélien

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Copper Contributor

Roman_Mondek_0-1672825905366.png

Version 10.8.1 (2043) still not working...

Copper Contributor

If you're running McAfee virus protection, turning off the firewall will resolve this issue.  Not sure what to open up in the firewll, so turning off was the only option.

Copper Contributor

I tried keeping 10.8.0, with running "

defaults write com.microsoft.rdc.macos ClientSettings.DisableOnPremWebSocketGateway true" in Terminal, but RDP client showed 0x104 error. My Mac running Ventura 13.1. Is there any problem with this?

Copper Contributor

Update to problem when running with McAfee Virus protection with firewall on:  I opened a ticket with McAfee and have a meeting with them Monday to see if we can resolve this issue. I will keep this discussion up to date.

Copper Contributor

@js351 I'm still getting error 0x3000066 on the latest beta release. Any idea when this might be fixed? 

Copper Contributor

I now have Version 10.8.1 (2048) and connections are now working normally.

Copper Contributor

@EdisonTom2495 @js351 

I downloaded 10.8.2 and still get 0x3000066

Copper Contributor

@js351 Any updates? 

Copper Contributor

McAfee was no help whatsoever.  I have to use the older Remote Desktop version to keep working

Copper Contributor

@js351 Is there anything we can do to get this fixed? 

Copper Contributor

@js351 Just downloaded the latest version of 10.8.2 (2065). Still got error code 0x3000066.

Copper Contributor

For anyone still struggling with this on your Mac, try going to System Preferences->Network and disable "Limit IP Address Tracking" on your wired/wireless internet connections, then try again.  This fixed for our environment.

Copper Contributor

@northskymike Thanks for posting, Mike. Unfortunately that didn't seem to be the fix in my case. 

Copper Contributor

@js351 Tried the latest beta release 10.8.2 (2069) and got the same error. 

Copper Contributor

@js351 tried the latest beta release 10.8.2 (2087) and got the same 0x3000066 error. 

Copper Contributor

@js351 the latest release, 10.8.2 (2087) also does not remedy the error. 

Copper Contributor

@js351 Tried the latest release, 10.8.3, and still get the error. 

Copper Contributor

@js351 the latest release, 10.8.4 (2108) still does not remedy the issue. 

Copper Contributor

I'm new to all of this. I've never used the RDP app before so this is my first set up and I got the Error code:0x3000064. I contacted tech at my job to see if they could give me some insight, they told me to google the code and I found this chat. I tried the suggestion above to download the old version of the app (10.7.9 (2011)) and then I got a different error code:0x3000066. 

I'm not very tech savy, nor a fluent MAC user, but I'm just looking to see if someone can tell me what else to try so that I can make this work asap!

Thanks! 

Copper Contributor

Hi there,

 

same for me. After Update to Ventura 13.5 there is no connection to the RDP Clients.

Copper Contributor

Same issue for me. Latest RDP or even any earlier version as in 10.8.x do not work.

 

MacOS Ventura 13.5.2

Error code: 0x300005b

 

Interestingly, I can access the AVD if I go through the browser (Safari) from the same machine using this: https://client.wvd.microsoft.com/arm/webclient/ 

 

I do not have the McAfee firewall on.

 

Any suggestions? 

Copper Contributor

Same issue here.

 

Error code: 0x3000066

Target: Windows Server 2019 farm via Remote Desktop Gateway

RDP client on Mac: Version 10.9.4 (2161)

macOS: 14.1.1 (23B81)

 

Client version 10.7.9 (2011) is working. Problem starts with version 10.8.0 (2017).

 

Btw: the setting

"ClientSettings.DisableOnPremWebSocketGateway" = true;

does not help :(