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Microsoft Remote Desktop for Mac Not Working as of Jan 4, 2022

Microsoft Remote Desktop for Mac Not Working as of Jan 4, 2022
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 Jan 04 2022
3 Comments (3 New)
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Can you please please fix the problem that occurred with Microsoft Remote Desktop Connectivity late in December 2021. I was able to use Microsoft Remote Desktop on my Mac to access my work up until the second week of December and now I cannot. I see from the App store that there was a problem that was encountered on December 16th and that the development people were going to add a fix in before the end of the year. It has not happened from what I can see and I now I cannot work from home.

 

Please please please fix this asap.

 

thank you

Claire Olivier

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John_Spencer
Microsoft
‎Jan 09 2022 02:55 PM
‎Jan 09 2022 02:55 PM

Apologies for the inconvenience @C_Olivier , the fix for any gateway related disconnect errors is on the way. In the meantime, please revert back to a previous version of the client to continue using the app (found here App Center)

tmariscal
Microsoft
‎Jul 22 2024 11:23 AM
‎Jul 22 2024 11:23 AM

This forum is focused on Azure Virtual Desktop Feedback. If you are running into issues, we recommend sharing your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

tmariscal
Microsoft
‎Jul 22 2024 11:25 AM
‎Jul 22 2024 11:25 AM
Status changed to: Closed
 
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