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Microsoft RDP client with macOS Sonoma experiences audio input disconnects

Microsoft RDP client with macOS Sonoma experiences audio input disconnects
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 Oct 03 2023
1 Comments (1 New)
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I'm having issues after upgrading to Mac OS Sonoma with audio disconnecting when using MS RDP to access a Windows PC and use Teams. When I initially connect to Teams, audio input and audio output is working correctly. After a few minutes, Teams will report audio device microphone is disconnected or not working and then no-one can hear me speak. I can still hear them, but they can't hear me. If I leave the meeting and re-join it works again for a few minutes and then the same issue happens again. Please fix ASAP.

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rvandenbedem
Microsoft
‎Dec 12 2023 07:09 AM
‎Dec 12 2023 07:09 AM

Original thread: https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/microsoft-rdp-with-macos-sonom...

 

For those of you that are comfortable with beta software, you need to do the following if you want to test this fix:

  • Download Microsoft Remote Desktop Beta for Mac version 10.9.5 here: https://aka.ms/rdmacbeta
  • Unzip the downloaded file and copy to your applications folder (yes, it runs separately from the GA version of Microsoft Remote Desktop for Mac).
  • Run the beta version and recreate the RDP PC and/or Workspace profiles you have in the GA version.
  • Connect, test, and post your results in this thread.

If you are not interested in beta software, you will have to wait until 10.9.5 is released as GA.

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