Tscarlet's avatar
Tscarlet
Copper Contributor
Jan 20, 2024
Status:
Closed

In RD client with ios 17.2.1,the on-screen-keyboard never close

i’m using rdclient 10.5.4 on ios 17.2.1 in iphone 15pro ,when i connected to my pc,the on-screen-keyboard popped out automatically,but it seems that it’s ios keyboard but reclient’s keyboard, because there is no win button on the top of the on-screen-keyboard. when i click the keyboard button on the top of the view,the rdclient’s on-screen l-keyboard replaced the ios keyboard.and then i clicked the button again,the ios keyboard pop out again. So there will be a on-screen-keyboard aways.

2 Comments

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    We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • Tscarlet's avatar
    Tscarlet
    Copper Contributor

    just like this

    in the 1st pic,the button of keyboard is showing the on-screen-keyboard should be off ,but here it is!

    And in the 2nd shortcut,i clicked the keyboard button,and the rdclient’s keyboard took the place of the ios keyboard.

    I clicked the button again,ios keyboard popped again,so the keyboard never close!