Cannot use Remote Desktop with SteamVR

Cannot use Remote Desktop with SteamVR
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 Oct 12 2021
6 Comments (6 New)
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There is a serious and very old (goes back years) problem with using Remote Desktop with SteamVR.  Basically it won't work properly, your VR Headset display will not function correctly (in my case it's solid teal until I reboot and access it without using RDP), and also the Oculus app will be unable to access the Oculus Services that it requires, and will fail to run.

 

What appears to be happening is that while RD is in fact logging into the correct (and only, in my case) user session, some part of it behind the scenes is logging in as "unknown user".  On occasion I have even glimpsed this username being logged-in-as briefly before connection completes.  This causes the Oculus and SteamVR services to fail in some places and just generally causes havoc with VR.

 

I have a dedicated laptop that runs in another room, which I use for VR.  I access it remotely from a computer in my play room, to keep its heat and noise away from me.  It is extremely frustrating to have to physically walk to the other room and launch things from the machine locally, then come back to my room, and go back & forth every time I need to touch anything within Steam/Oculus app.

 

Oculus very clearly disclaims any responsibility for this issue and points the finger at MSFT, so I'm hoping you guys can look into and address this issue.  VR  users the world over, will appreciate it.

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Copper Contributor

I noticed this myself recently. Did you ever find a workaround?

Copper Contributor

I did.  Don't use MSFT Remote Desktop!  Use Google Chrome Desktop Sharing instead.

 

This is such a ridiculous problem, and it's been known about by many people basically since shortly after the Rift came out.  Really sad that it's still there, without any apparent reliable fix/workaround. 

 

So yeah, use the chrome extension instead and you're golden.

Copper Contributor

Problem is Steam VR disables the headset when the screen is locked (which happens when using RDP).

 

There is an option in Steam VR settings (make sure show advanced settings is selected). General > Pause VR when computer is locked > Off

Copper Contributor

Oh wow, that makes total sense!  I haven't been doing PCVR for quite some time but next time I do, I'll have to look into this and see if it fixes it.  Thanks for the reply!

Microsoft

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)


We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

Microsoft
Status changed to: Closed