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Cannot connect to remote PC with Remote Desktop Mac > 10.8.4

Cannot connect to remote PC with Remote Desktop Mac > 10.8.4
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 Sep 18 2023
2 Comments (2 New)
Closed

Remote Desktop versions greater than 10.8.4 will not connect to a PC I have that is running Windows 11.  It is not the latest version of Windows 11 but I cannot update it currently due to needs for testing and security.  The Remote Desktop version in the Mac App Store is 10.9.2 and the beta is 10.9.3 and the same error appears since 10.9.0 was released.  I downloaded the beta 10.8.4 and it connects fine.

 

I get the following message: RD-error.png

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alesia_astafieva
Copper Contributor
‎Jun 10 2024 07:37 AM
‎Jun 10 2024 07:37 AM

I have the same issue

tmariscal
Microsoft
‎Sep 06 2024 09:52 AM
‎Sep 06 2024 09:52 AM
Status changed to: Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

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