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Remote Desktop Gateway services down?

%3CLINGO-SUB%20id%3D%22lingo-sub-532174%22%20slang%3D%22en-US%22%3ERemote%20Desktop%20Gateway%20services%20down%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-532174%22%20slang%3D%22en-US%22%3E%3CP%3EAre%20the%20remote%20desktop%20services%20down%3F%26nbsp%3B%20i%20can%20access%20with%20web%20client%20but%20am%20getting%20an%20error%20with%20the%20RDS%20client.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-544648%22%20slang%3D%22en-US%22%3ERe%3A%20Remote%20Desktop%20Gateway%20services%20down%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-544648%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F329382%22%20target%3D%22_blank%22%3E%40hughmsmall%3C%2FA%3E%3A%20Just%20to%20ensure%20you%20are%20connecting%20through%20Windows%20Virtual%20Desktop.%20If%20you%20can%20connect%20with%20the%20web%20client%20you%20should%20be%20able%20to%20connect%20with%20the%20web%20client%20you%20should%20be%20able%20to%20connect%20with%20the%20with%20the%20RDS%20client%3F%20Have%20you%20tried%20to%20connect%20from%20the%20same%20network%3F%20Did%20you%20verify%20the%20diagnostics%20activities%3F%26nbsp%3B%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Fdiagnostics-role-service%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Fvirtual-desktop%2Fdiagnostics-role-service%3C%2FA%3E%3C%2FFONT%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
hughmsmall
Occasional Contributor

Are the remote desktop services down?  i can access with web client but am getting an error with the RDS client.

1 Reply

@hughmsmall: Just to ensure you are connecting through Windows Virtual Desktop. If you can connect with the web client you should be able to connect with the web client you should be able to connect with the with the RDS client? Have you tried to connect from the same network? Did you verify the diagnostics activities? https://docs.microsoft.com/en-us/azure/virtual-desktop/diagnostics-role-service 

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