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Your organization is set up, but it does not recognize your email.

%3CLINGO-SUB%20id%3D%22lingo-sub-321496%22%20slang%3D%22en-US%22%3EYour%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321496%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20trying%20to%20sign%20up%20for%20Microsoft%20Teams%20Free%20for%20our%20second%20organization%20and%20it%20doesn't%20work.%20The%20error%20says%3A%26nbsp%3BYour%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FP%3E%3CP%3EWe%20are%20not%20aware%20we%20ever%20had%20a%20Office%20365%20subscriptions%2C%20we%20even%20didn't%20do%20the%20MS%20Teams%20Free%20registration%20before.%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-321496%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321542%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321542%22%20slang%3D%22en-US%22%3EGreat!%20Let%20me%20know%20how%20it%20works%20out!%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321533%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321533%22%20slang%3D%22en-US%22%3EThank%20you%20for%20the%20quick%20response%2C%20ok%2C%20I'll%20try%20to%20contact%20MS%20directly.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321504%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321504%22%20slang%3D%22en-US%22%3E%3CP%3ETake%20a%20look%20here%3A%3CBR%20%2F%3E%3CFONT%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fnot-able-to-sign-up-for-microsoft-teams-for-client%2F8c4794c0-15a7-40c7-8a2b-0c9ecf4bf041%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fnot-able-to-sign-up-for-microsoft-teams-for-client%2F8c4794c0-15a7-40c7-8a2b-0c9ecf4bf041%3C%2FA%3E%3C%2FFONT%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321503%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20organization%20is%20set%20up%2C%20but%20it%20does%20not%20recognize%20your%20email.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321503%22%20slang%3D%22en-US%22%3EYeah!%20Heats%20this%20several%20times%20before!%20It%20might%20be%20that%20someone%20in%20the%20org%2C%20signed%20up%20for%20any%20service%20-%20like%20a%20Power%20BI%20trial%20etc..you%20have%20to%20give%20MS%20a%20call%20and%20they%20can%20help%20you!%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E
macos
New Contributor

I'm trying to sign up for Microsoft Teams Free for our second organization and it doesn't work. The error says: Your organization is set up, but it does not recognize your email.

We are not aware we ever had a Office 365 subscriptions, we even didn't do the MS Teams Free registration before. 

Any ideas?

4 Replies
Yeah! Heats this several times before! It might be that someone in the org, signed up for any service - like a Power BI trial etc..you have to give MS a call and they can help you!

Adam
Thank you for the quick response, ok, I'll try to contact MS directly.
Great! Let me know how it works out!

Adam
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