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Teams app opens off screen in Windows 10

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%2B%20Left%2FRight%20Arrow%20doesn't%20work%20either%20which%20I%20use%20often%20to%20snap%20screens%20around%20quickly.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Ed Hansberry
Regular Contributor

I have a Surface Pro 4 and often use Teams on my external monitor at work - it serves as my 2nd monitor.

 

When I am home or not connected to my Surface Dock, when I click on Teams it isn't visible and is off screen. The SHIFT-RIGHT-CLICK on the Teams icon in the taskbar doesn't work because the app has a custom menu and doesn't show the normal move/close Windows items. The only way I have been able to figure out how to get it back on the main screen is to kill and restart it.

  1. Can you make it so it recognizes it is off screen and move it? This is the only app I have that routinely does this. Chrome, all Office 365 apps, Evernote, etc. all do this automatically.
  2. Can you put the standard Windows 10 menu items on the Teams menu when you right-click it with the shift key? I get you want your own stuff there, but Chrome has its own stuff there too, yet retains the Move/Resize/Minimize... menu items in a shift-right-click.
4 Replies

This happens to me occasionally as well, mostly when I undock my laptop in the office. I actually reported this a long time ago and had a case open with beta support but we couldn't reliably repro - sometimes it would happen and sometimes it would not. Windows Key + Left/Right Arrow doesn't work either which I use often to snap screens around quickly.

Thanks. It honestly isn't a matter of "repro" on the off screen. Instead, it should be a matter of coding to Windows 10 standards that let you move apps off screen onto the main one. THat is 100% repro. They could "push" the app to the edge of the screen and then try to move it back and realize they cannot.

Really bugs me sometimes when Microsoft will try to code it to perfection, miss the mark, and then leave the user without the tools to work around it.

Hi I had this issue as well and found a solution here (oddly I haven't been able to open the link since I read the fix). 

 

The fix is to select the window and hit alt+spacebar which brings up seemingly the same menu as shift-right-click. From there you can hit the M and then a direction arrow and move the mouse to reposition the window on your screen. 

Thank you! I do not know what I would have done without this comment. I spent a solid hour of my work day trying to figure out why nothing was wrong with the program, yet I could not interact with it in anyway. 

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