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Shifts - Export Schedule

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Calvinkw
New Contributor

I am using Shifts at Teams App on Desktop. After I click "Export Schedule", nothing happened. I can't find any excel file downloaded to anywhere, including the document file in the relevant Sharepoint site. 

 

Any one know where / how can I find the export file?

13 Replies

Same issue for myself. Export and nothing happens!

Get exactly the same guys!

 

@Jamie Starkcan we report a bug with Shifts. When you try and export schedule from Shifts App in the Teams Desktop client, nothing is exported. Nothing actually happens - it doesn't even prompt to save a file. 

 

I think this will need the Team to fix. Had a similar issue a few weeks back with downloading TLS deprecation reports out the trust centre.

 

Hope that answers your question @Calvinkw!

 

Best, Chris

Definitely suggest opening up a support case on the issue.  The shifts app & related functionality is managed by another team and the best way to prosecute these issues is to have all the detail in one place from the ticket.  Thanks!!

Really silly Q - How do I raise a support case? Thanks!
In the O365 Admin Center, on the Support page

@conor268  You can use the Help button at the bottom left corner of the screen in Teams to submit bug reports.

Yes, as Kreera says, you can raise it through the desktop client which takes you to the Teams uservoice where you add it with BUG: in the title!

Tweet this uservoice with @MicrosoftTeams helps too!

Best, Chris
Highlighted

Hi @Calvinkw -

 

On my machine, I found the exported schedule file in the download folder for Microsoft Edge (Settings, Advanced Settings, Downloads folder)...

 

From the folder, when I sort by "Modified Date", there is an XLSX file (see image) - that file contained my shifts schedule...

 

ShiftsScheduleExport.png

 

By the way - you get the same behaviour from within Teams if you download a file and you are not prompted for a location - chances are, whatever file you downloaded is in the "Downloads" folder for Edge...

 

Hope that helps.

 

Patrick

Thanks. I tried on Chrome later on and it works.

 

The problem is on the Teams Desktop App. Feel like meaningless to use the App version.

Thanks for letting us know @psasante and @Calvinkw. Great testing.

Best, Chris

@Calvinkw- Are you using a current version of the app? I tried an export from within the Shifts desktop app and it worked fine, just as @psasante  described: the file is automatically downloaded to your local downloads folder with the name "ScheduleData yyyy-mm-dd to yyyy-mm-dd.xlsx".

@Kreera House  How can we move this reply to the top so we don't have to scroll all the way to the bottom to find the best answer?  Thanks, Kreera!!!!

This was my solution. It was in my Downloads folder when using the desktop app. Thank you.
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