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Return On Investment (ROI) for Teams with UAR

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Mitch Dubbeling
New Contributor

Organisation all across the globe have been implementing or preparing to deploy Teams. As with any new tool, training and support is important and being able to measure the impact of the uptake of a tool is critical to see if they’re achieving the Return On Investment (ROI) both of the platform itself,  and the cost of training.

 

One way to do this is to use the the Office365 Admin Teams User Activity Report link:  https://portal.office.com/adminportal/home#/reportsUsage/TeamsUserActivity

 

The Microsoft Teams user activity report gives you a view of the most common activities that your users perform in Microsoft Teams – including how many people engage in team chat, how many communicate via private chat message, and how many participate in calls or meetings. You can see this information both at the tenant level, as well as for each individual user.

 

The Microsoft Teams app usage report provides you with information about how your users connect to Microsoft Teams, including mobile apps. The report helps admins understand what devices are popular in their organization and how many users work on the go.

 

I am very curious how you deal with this information?