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Cannot upload word document to Microsoft Teams space. "The following characters..."

%3CLINGO-SUB%20id%3D%22lingo-sub-320423%22%20slang%3D%22en-US%22%3ECannot%20upload%20word%20document%20to%20Microsoft%20Teams%20space.%20%22The%20following%20characters...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-320423%22%20slang%3D%22en-US%22%3E%3CP%3EI%20keep%20getting%20an%20error%20message%20when%20trying%20to%20upload%20a%20word%20doc%20to%20Teams.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20error%20message%20says%20%22The%20following%20characters%20are%20not...%22%20but%20I%20cannot%20see%20the%20rest%20of%20the%20error%20message.%20When%20I%20click%20on%20the%20notification%2C%20it%20disappears.%20This%20is%20very%20frustrating%20because%20I%20don't%20know%20what%20characters%20I%20have%20to%20remove%20for%20the%20file%20to%20be%20accepted%20by%20Teams.%20Please%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-320423%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-320977%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20upload%20word%20document%20to%20Microsoft%20Teams%20space.%20%22The%20following%20characters...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-320977%22%20slang%3D%22en-US%22%3EGreat%20you%20sorted%20it%20out!!%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-320970%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20upload%20word%20document%20to%20Microsoft%20Teams%20space.%20%22The%20following%20characters...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-320970%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20issue%20was%20actually%20in%20the%20file%20name.%20It%20had%20a%20%23%20in%20it.%20The%20file%20uploaded%20fine%20with%26nbsp%3B%3CSTRONG%3E%22%20*%20%3A%20%26lt%3B%20%26gt%3B%20%3F%20%2F%20%5C%20%7C%3C%2FSTRONG%3E%20in%20it.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-320432%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20upload%20word%20document%20to%20Microsoft%20Teams%20space.%20%22The%20following%20characters...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-320432%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECheck%20that%20your%20file%20doesn't%20include%20any%20of%20the%20following%20characters%3C%2FP%3E%3CP%3E%3CSTRONG%3E%22%20*%20%3A%20%26lt%3B%20%26gt%3B%20%3F%20%2F%20%5C%20%7C%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThere%20is%20also%20some%20restrictions%20in%20OneDrive%20(that%20Teams%20uses)%20of%20other%20names%20in%20filenamnes%20(%3CSTRONG%3E.lock%3C%2FSTRONG%3E%3CSPAN%3E%2C%3C%2FSPAN%3E%3CSTRONG%3E%26nbsp%3BCON%3C%2FSTRONG%3E%3CSPAN%3E%2C%3C%2FSPAN%3E%3CSTRONG%3E%26nbsp%3BPRN%3C%2FSTRONG%3E%3CSPAN%3E%2C%3C%2FSPAN%3E%3CSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3EAUX%3C%2FSTRONG%3E%3CSPAN%3E%2C%3C%2FSPAN%3E%3CSTRONG%3E%26nbsp%3BNUL...%20)%26nbsp%3B%3C%2FSTRONG%3Eand%20some%20restrictions%20of%20length%20(%3CSTRONG%3E400%20characters%26nbsp%3B%3C%2FSTRONG%3Eincluding%20path)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Finvalid-file-names-and-file-types-in-onedrive-onedrive-for-business-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa%23invalidcharacters%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Finvalid-file-names-and-file-types-in-onedrive-onedrive-for-business-and-sharepoint-64883a5d-228e-48f5-b3d2-eb39e07630fa%23invalidcharacters%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-320427%22%20slang%3D%22en-US%22%3ERe%3A%20Cannot%20upload%20word%20document%20to%20Microsoft%20Teams%20space.%20%22The%20following%20characters...%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-320427%22%20slang%3D%22en-US%22%3EPlease%20let%20us%20know%20the%20name%20of%20the%20file!%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E
jpitrelli
New Contributor

I keep getting an error message when trying to upload a word doc to Teams. 

 

The error message says "The following characters are not..." but I cannot see the rest of the error message. When I click on the notification, it disappears. This is very frustrating because I don't know what characters I have to remove for the file to be accepted by Teams. Please help.

4 Replies
Please let us know the name of the file!

Adam
Solution

Hi,

 

Check that your file doesn't include any of the following characters

" * : < > ? / \ |

 

There is also some restrictions in OneDrive (that Teams uses) of other names in filenamnes (.lock, CON, PRN, AUX, NUL... ) and some restrictions of length (400 characters including path)

 

https://support.office.com/en-us/article/invalid-file-names-and-file-types-in-onedrive-onedrive-for-...

 

The issue was actually in the file name. It had a # in it. The file uploaded fine with " * : < > ? / \ | in it.

 

Thanks!

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